Advising Resources for Parents and Families

Parents and families are important partners in the success of Pellissippi State students. Your support and guidance outside the classroom is key to your son or daughter's academic and personal success. We also recognize that college is a time of transition for students and families. Students learn to be more independent and explore their interests while parents and families adjust to changing relationships.

Academic advisors are here to help students during this transition to develop their academic interests and to locate resources they need to succeed. We encourage parents and families to keep open lines of communication to students as well, engaging in conversation about their interests, what they are learning, and new experiences they might wish to share. We all want to work together to help students make good decisions and grow as individuals.

Parent FAQs

Who can I call to talk about my son/daughter's progress?

We hope all of our students share their progress with parents and family. Federal law prohibits us from discussing specific academic information unless we have a release of information form in myPellissippi signed by the student (regardless of age). Without this document, we can only discuss general college policies and procedures.

How do I find information about scholarships and loans?

Academic advisors do not have access to students' financial information, so we recommend contacting Financial Aid for any questions about scholarships and other aid packages. For billing questions, contact the Cashier's Office.

What resources are available on campus to help students with their academics?

In additional to academic advising, Pellissippi State provides several resources to help students succeed. These include the Academic Support Center, the Educational Resources Center, Counseling Services and, of course, individual faculty members.

Are advisors available to advise over the phone or e-mail?

We will be glad to answer any general questions you may have by calling 865-694-6556 or emailing For more detailed questions, we require the student to make an advising appointment. Appointments are required to be conducted in-person. If you are an out of area online student or Armed Services member on deployment, please call us at 865-694-6556 to make alternative arrangements.