Business and Community Services
Female trimming garden with flowers

Your Training Connection


The mission of Business and Community Services (BCS) is to support economic and community development by providing a range of services, training programs, and cultural activities in response to the needs of the community. 

Programs are offered both on and off campus, during the day, evenings, and weekends and in a variety of delivery modes, including Web-based. They are structured to serve the various needs of a diverse clientele. The off-campus programs may be conducted at a variety of sites including public schools, community centers, business and industrial sites, technical training centers, and other convenient locations. BCS provides a broad range of programs and services including advanced technology and industry—specific training, personal and professional development, business support, specialized technology centers, work force development, services for special community groups, cultural enrichment, summer camps, and industrial and economic development.

Most of the continuing education programs offered by BCS are eligible for continuing education units (CEUs). CEUs are awarded for those non-credit activities that meet the criteria established by the Southern Association of Colleges and Schools. A CEU is defined as “10 contact hours of participation in an organized continuing education experience under capable direction and qualified instruction.” Eighty percent attendance is the minimum requirement for awarding CEUs. Permanent individual records are maintained indicating the number of CEUs awarded to each participant. CEU transcripts may be obtained through the BCS office. Certificates of completion are also awarded in certain areas. 

Charges for public non-credit courses are established on an individual course basis, depending on such elements as length and type of the course, amount of materials furnished, and instructional costs. Charges for other programs and services are determined on an individual basis.

Programs and Services

Personal Development Programs. A wide variety of courses are offered to the community that provide opportunities for cultural enrichment, and a vocational pursuit, general interest, family and personal growth, fun and recreation, and enhancement of the ability to function effectively in society. 

Business and Professional Development Programs. BCS conducts numerous non-credit courses, seminars, and workshops that focus on business/management development and professional continuing education requirements. These program areas include business and management, supervision, customer service and professional examination review, certification, and relicensure.

Computer Training Institute. The Computer Training Institute serves the computer training needs of the community by providing a variety of regularly scheduled courses for individuals who need to upgrade their skills in computer operations or who need to develop new skills. Courses available range from introductory- level courses for the novice user to advanced courses for the experienced user. The short, intensive courses focus on computer applications and programming. Hands-on training is emphasized, with each student having access to a computer system. Classes are available during both the day and evening and are offered on a selected basis at all college sites. Courses may be customized to focus on specific company needs and provided in special formats under contract. Classes may also be offered on-site using company facilities.

Customized Training. In response to the specific training needs of area business and industry, Pellissippi State is able to develop and deliver custom training programs. These training and human resource development needs are the result of plant startups, expansion/renovation, work force upgrade, and ongoing employee training and development. The specialized custom training programs provide effective means for skills upgrading, apprenticeships, retraining and cross-training. Subject matter ranges from basic skills and workplace literacy to advanced technical skills. With experienced training instructors, instructional designers, and program coordinators on staff, needs assessment, program design, development, training, facility space and project coordination can be provided in addition to the technical instruction. The customizable training programs are offered on-site, at an off-site training center, or at another convenient community location.

Quality and Productivity. The Quality and Productivity program provides resources through which area business and industry can receive education, training, and leadership in quality management and productivity. Quality development resources include on-site, customized training programs, public seminars and short courses, teleconferences, consulting, and business forums. Productivity programs include training in quality tools, team building and problem solving.

Community Service/Outreach. BCS provides programs and services, such as the youth and parent education programs, to special community groups and target populations.

Tennessee Small Business Development Center. Partially funded through the U.S. Small Business Administration and operating as part of the Tennessee Small Business Development Network, the Tennessee Small Business Development Center (TSBDC) at Pellissippi State provides counseling and other services to small business in order to promote growth, expansion, innovation, increased productivity, and management improvement. TSBDC offices are located at the Knoxville Area Chamber Partnership, the Blount County Chamber of Commerce and the Oak Ridge Chamber of Commerce. Please visit the website at for more information.

Facilities. The College is able to offer state-of-the-art conference facilities and services to the community through BCS. Facilities include the 495-seat Clayton Performing Arts Center, a 150-seat auditorium, the 40-seat Executive Seminar Room, and a variety of other meeting and seminar rooms. Audiovisual equipment, technical support, food services and free, ample parking are also provided.

Clayton Performing Arts Center

Pellissippi State’s Clayton Performing Arts Center was completed in 1995. Since its opening, the theater has showcased regional, national and international performances. The Clayton Performing Arts Center seats 495 people and has the latest in state-of-the-art sound and lighting. Access for people with disabilities and free parking make the theater an enjoyable activity for anyone. If you would like additional information about the Clayton Performing Arts Center, or are interested in renting any of the College's facilities, please contact Business and Community Services at 865.694.6665.