Business and Professional Development
Spring & Summer 2008

Call (865) 539-7167 or 539-7166 for more information

Business and Community Services conducts numerous non-credit courses, seminars, and workshops that focus on business/management development and professional continuing education requirements. These program areas include business management, supervision, customer service and professional examination review, certification, and relicensure.

Business and Professional

Business School for Busy Business People—Strategic Management Learning System  NEW!!
Need some real world skills to immediately apply to your business to better deal with employees, finances, publicity and many other business concerns? This 12-step learning system is designed to help small business owners and business managers help themselves. Attendees will be able to develop critical skills and learn each topic thoroughly using a series of logical steps. Actual case examples will be used to reinforce learning and business counselors will meet with each participant between classes to implement the lessons. Customized worksheets will also be used to allow students to immediately integrate lessons into their personal business systems. Expert consulting after each session at no additional cost. This course is a valuable investment in your business and your career!!
$1,299 which includes instruction, one-on-one counseling, and materials
BUS 824X03..........Fall session: Classes held twice a month on Tuesdays/Sept 9-Dec 16/9-noon (See schedule below*)
                               Registration for fall session closes August 22!!
*All times are 9 a.m. unless otherwise noted and all classes will be held at the Small Business Development Center located at 17 Market Square, Suite #201, Knoxville, TN.

Fall 2008 Schedule:   Sessions may be attended in person or via web cast! (Except where noted)**
                                   **You must attend these sessions in person.

Tuesday, September 9, 2008	Management Control**
Tuesday, September 23, 2008	Time Management
Tuesday, October 7, 2008	Human Resources
Tuesday, October 21, 2008	Cash Flow Management**
Tuesday, November 4, 2008	Forecasting, Credit & Collections
Tuesday, November 18, 2008	Target Marketing, Marketing Communications
Tuesday, December 2, 2008	Inventory Control, Financing
Tuesday, December 16, 2008	Strategic Analysis, Knowledge Analysis**

Registration for fall session closes August 22!!
To register for the SMLS series, please visit www.smlsonline.com, or contact Pellissippi State at (865) 539-7167.



NEW BUSINESS ADVANCEMENT SEMINAR SERIES:
-Classes are individually priced, or take the series of 3 New Business Advancement courses for $175!

Starting and Owning a Business  NEW!!
This is an introduction to the essentials of business ownership. The class will include a review of the decisions to be made prior to opening a new business and the core knowledge needed to be a successful business owner. Participants will also receive an overview of the Executive Maturity Curve® and the Six Disciplines of Business®. This is a two hour module.
2 Class Hours/$50
BUS XXXP..........Call for class dates and times

Creating a Financial Plan for Your New Business  NEW!!
This course will cover the basics of financial reporting and tracking for the small business owner. Participants will learn how to create a pro-forma budget, how to record and track income and expenses, how to produce and interpret basic Profit and Loss statements, Balance Sheets, and Cash Flow projections. This is a three hour module.
3 Class Hours/$75
BUS XXXP..........Call for class dates and times

Marketing and Advertising for the Startup Business  NEW!!
In this module participants will learn how to create a system for marketing and advertising their new business. The course will guide the participants through the process of identifying “suspects” and “prospects” and present model strategies for targeted marketing and advertising. The course will include an overview of the sales process defining each stage in the process and building awareness of how marketing and advertising contribute to that total process. This is a three hour module.
3 Class Hours/$75
BUS XXXP..........Call for class dates and times


ESTABLISHED BUSINESS SEMINAR SERIES:
-Classes are individually priced, or take the series of 3 Established Business courses for $300!

Strategic Planning for the Small to Medium Sized Business  NEW!!
This is a four hour module.
4 Class Hours/$120
BUS XXXP..........Call for class dates and times

Strategies for Change Management  NEW!!
This is a four hour module.
4 Class Hours/$120
BUS XXXP..........Call for class dates and times

Coaching Your Team for Maximum Benefits   NEW!!
This is a four hour module.
4 Class Hours/$120
BUS XXXP..........Call for class dates and times


GENERAL INTEREST SERIES:
-Classes are individually priced, or take the series of 3 General Interest courses for $180!

The "Six Disciplines of Business"  NEW!!
This is a three hour module.
3 Class Hours/$90
BUS XXXP..........Call for class dates and times
                      
V.I.T.A.L. Leadership: Leadership Strategies for Everyday  NEW!!
This is a two hour module.
2 Class Hours/$60
BUS XXXP..........Call for class dates and times

Measuring for Success: Strategies for Getting the Most Out of Your Team  NEW!!
This is a two hour module.
2 Class Hours/$60
BUS XXXP..........Call for class dates and times

Financial Strategies for Successful Retirement
12 Class Hours, 1.2 CEU, $69
Bring your spouse or a guest at no extra charge and learn:
   • Whether you can retire early.
   • How to determine your financial needs for retirement.
   • How to minimize your taxes.
   • How to use mutual funds and other investment vehicles.
   • How to plan for long-term care.
Registration
Blount County Center
BUS 691B78..........T/Aug 5-26/6-9 p.m.
Pellissippi Campus
BUS 691P78..........R/Aug 7-28/6-9 p.m.

Advertising Workshop
Increase Your Bottom Line Through Better Advertising
6 Class Hours, .6 CEU, $159
This fast-paced, skill-boosting workshop is designed to greatly increase your ability to understand, not only the mistakes many advertisers make, but to show you how to avoid those mistakes to enhance your ability to create advertising that is noticed, read and moves your customer to act and buy. A comprehensive workbook, included in the tuition, simplifies taking notes and serves as a memory jogger later on.
Registration
BUS XXXP..........Call for dates and times

The Six Disciplines of Business®
A Proven Business Development Module
6 Class Hours, .6 CEU, $75
This workshop, based on “The 6 Disciplines of Business” is designed to show how to manage growth, realize your full potential, discover practical tools to improve your bottom line and evaluate your business’s strengths and weaknesses. Ruben Estrada, CEO of Estrada Strategies and an inter-nationally recognized keynote speaker, shares his insights on making your business successful.
Registration
BUS XXXP..........TBA

Project Management Seminar
35 Class Hours, 3.5 CEU, $475 (PMI members), $575 (non-members)
Co-sponsored by the East Tennessee Chapter of the Project Management Institute, the goal of this seminar is to enhance professional growth opportunities for participants in industry, service, health care, information management, and other organizations where costs, schedule, quality, or performance are critical to success. Participants will learn state-of-the-art project management techniques and prepare for the Project Management Professional certification exam.
Registration
BUS 653P79..........R/Sept 11-Nov 13/6-9:30 p.m.

Practical Project Management
8 Class Hours, .8 CEU, $199
This course teaches how to plan, organize, manage, and control a project so that it will be completed on schedule, within budget, meet specifications, and comply with health and safety requirements. This course is appropriate for architects, engineers, and interior designers (8 professional development  hours). AIA members earn 16 AIA credits for this course.
Registration
BUS 666P..........TBA

Project Management…. TheCourse™
TheCourse™ is designed to teach the core competencies of project management while preparing students for certification by the Project Management Institute. TheCourse™ is the preferred PMP® preparation vehicle of major US agencies, contractors, and institutions. TheCourse consists of 56 hours of training and the $895 tuition includes materials. Students can start anytime and work at their own pace. An instructor is assigned for one-on-one assistance. The online edition of TheCourse is the curriculum of choice of an increasing number of colleges and universities across the United States. It is multi-media, consisting of 650 web pages with voice plus some three dozen related linked papers. To receive information on registration assistance at Pellissippi State Technical Community College, contact Debi Bolton at (865) 539-7008 or dbolton@pstcc.edu.

Diversity Training
8 Class Hours, .8 CEU, $115
Course offered with a facilitated discussion and small-group situation-solving format. A proactive course to help employees learn to habituate the best possible responses to offensive remarks and/or behaviors or to minimize damage caused by such behavior. The class will also help employees to avoid unfortunate situations and possible litigations arising from dated, unfair, and biased attitudes and actions.
Registration
BUS 010P..........By request

Team Building
8 Class Hours, .8 CEU, $115
When the workplace lacks a true “team” philosophy, tension and divisions grow, thus diminishing both departmental and individual product (be it a physical item or a service). The slogan “All for one and one for all,” coined by Alexander Dumas and shouted by his Musketeers, shares the ultimate team philosophy with today’s workplace-team concepts and provides the basis for this course. Instructor-created teams will be guided through team-building scenarios and opportunities. The instructor will help employees invest in the team concept to the point that thinking of the team and its desired outcomes is an automatic and habituated response.
Registration
BUS 011P..........By request

Conflict Management
8 Class Hours, .8 CEU, $115
Focuses on helping employees learn positive ways to reverse or by-pass difficult situations with others in the workplace. Using lecture, discussion and specific small-group modes, participants will learn skills for resolving difficult work situations and for protecting the professional and ethical integrity and dignity of all affected.
Registration
BUS 012P..........By request

Essential Skills of Managing Projects
14 Class Hours, 1.4 CEU, $860 (includes workbook)
This workshop provides training for project team members and project leaders. This intensive program addresses all the necessary skills for planning and managing projects of all types and sizes. Essential Skills for Managing Projects is ideal for new project managers as an introduction to project management and is also an excellent way for experienced project managers to augment their existing skills. Attendees practice participative project management techniques during the exercises on one of three case studies. This workshop can be conducted using several of our case studies including an IT case study. It uses tools and techniques from Total Quality Management and Six Sigma, which help to increase team effectiveness and participation in all phases of the project management process.
Registration
BUS 024P..........RF/May 15-16/8 a.m.-5 p.m.

A Step-By-Step Approach to Risk Assessment
14 Class Hours, 1.4 CEU, $860
This workshop is for project managers and project team members who want to prevent rework, chaos and unsatisfied customers by managing the uncertainty that exists in all projects. Participants in this workshop learn to identify, analyze, quantify and monitor risks, determine the risk responses and manage a contingency reserve.
Registration
BUS 042P05..........RF/May 8-9/8:30 a.m.-4:30 p.m.

Project Leadership: Practical Guide to Communication, Influence & Collaboration
14 Class Hours, 1.4, CEU, $860
This workshop helps project leaders and project team members improve their skills in the following areas: communicating within the team and outside team, making decisions as a team, avoiding or resolving conflict, understanding and working with diverse thinking and learning styles, providing constructive feedback, and running effective meetings. Attendees will also learn how to obtain the support of project sponsors and management and the commitment of project team members using influencing skills and improved communication. This workshop is highly interactive, providing participants with the practice they need to build new skills - ones that can be immediately applied to real project work in real project teams.
Registration
BUS 025P06..........RF/June 12-13/8:30 a.m.-4:30 p.m.

Supervisor Leadership   NEW!!
One-Day Workshop
This one day, high energy, skills-focused workshop is designed to help team leaders, supervisors, and managers improve their communication abilities and regain job focus. Participants will evaluate their circle of influence and their behavioral and leadership styles to understand the employee's perception of their actions. Activities include open discussion, planning, decision-making, and role-play situations. Who should attend? Anyone in the position of department manager, supervisor and/or team lead.
$295/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

Root Cause Analysis (RCA)   NEW!!
One-Day Workshop
This one-day result focused, energetic, hands-on course is taught by Duke Okes President of Aplomet. Participants will gain a better understanding, confidence and the working skills to fully utilize Root Cause Analysis as a value added tool. The workshop will include participant workbook, group discussion, practice, and role play activities that will provide attendees with an in-depth understanding of how to analyze a system in order to identify the root causes of problems. Who should attend? Anyone in the position of department manager supervisor and/or team lead.
$245/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

OSHA 29CFR 1910 Safety Standards for General Industry   NEW!!
Two-Day Workshop
Energize your plant's safety awareness and safety programs by attending this 2-day-program. Participants will be issued a certificate upon completion. Training is mandated by Federal OSHA. benefits are as follows: increased worker knowledge of hazards, reduced accidents, reduced worker compensation costs, reduction in premium costs, elimination of fines from OSHA, safer work environment, increased profits, increased worker morale, and increased worker productivity. Who should attend? Anyone in the position of department manager, supervisor, team lead, and/or safety committee member.
$395/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

Time Management Mastery   NEW!!
One-Day Workshop
Shorter deadlines, competing priorities, endless meetings, interruptions and ever higher quality expectations are just some of today's time challenges. And yet the number of hours in the day remains the same. You can solve this dilemma by learning the practical, everyday skills needed to manage time and develop a “can do” attitude. Who should attend? Anyone in the position of department manager, supervisor, team lead and/or office personnel.
$245/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

Project Management   NEW!!
One-Day Workshop
Basic Project Management Skills taught from Project Management Jump Start Book by Kim Heldman, PMP introduction, Building the Foundation. Who Should Attend? Anyone in the position of engineering, department manager, supervisor and/or team lead.
$295/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

Introduction to Lean Principles  NEW!!
One-Day Workshop
This workshop provides participants with an in-depth working understanding of Lean Manufacturing Principles and real-time working knowledge of Value Stream Mapping, and Project Management. Who should attend? Anyone in the position of department manager, supervisor and/or team lead.
$295/Workshop can be delevered at your location
BUS XXXP..........Call for date & time

Low Ropes Course Facilitation (Train the Trainer)  NEW!!
Two-Day Workshop
Participant will gain an in-depth understanding how to set up and facilitate a Low Ropes Course. This “Train The Trainer” workshop will prepare participant to gain knowledge in event planning, resource scheduling, curriculum development, and facilitate a safe environment for training Low Ropes Learning. Who should attend? Anyone in the position of department manager, supervisor and/or team lead.
$495/Training can be delivered at your location
BUS XXXP..........Call for date & time

Teambuilding for Management
Low Ropes Team Training is a fun and safe way to energize your staff and develop a common focus for the team performance. This program is an outside activity. Participants will have an opportunity to work on communication, listening, problem solving, and team harmony. This program is great for a new start up business or company or a company going through transition. This program can be delivered at your location in a one day event or multiple days. This is a great addition to a managerial offsite retreat. Please contact Mike Hudson at (865) 694-6416 for additional information and pricing.

Building a Customer Service Environment  NEW!!
One-Day Workshop
Provides participants the opportunity to learn how to communicate with customers and determine their needs and expectations; what to do in difficult situations and when to refer to a supervisor, who the customers are and why we provide services, how each job responsibility directly impacts the quality of customer service that is provided. Who should attend? Anyone in the position of department manager, supervisor and/or team lead.
$245/Workshop can be delivered at your location
BUS XXXP..........Call for date & time

Lean Methods Managerial Overview
This one day program will introduce you to Lean Methods and the use of Six Sigma Tools. This insightful day will include a brief overview in how Lean can be used as a competitive business tool to reduce waste, improve efficiencies, and improve bottom line profit. There will be simulations to illustrate how Lean initiatives can be value adding. There will be classroom time for you to develop the basic foundation for launching an in-house lean initiative effort. Participants will receive Lean Methods and Six Sigma Tool Guide reference books. Who Should Attend? Anyone in a position of Plant Manager, Engineering, Department Manager, and/or Supervisor.
$195
BUS XXXP..........Call for date & time

Lean Methods Certificate Series
This certificate program is for companies that wish to utilize Lean concepts and customize Lean methods to their specific business or operation to reduce waste, improve efficiencies and improve bottom line profit. The program can be delivered as specific Lean modules or we can assist companies in developing a company wide Lean initiative program from training to project implementation. This can include White Belt, Green Belt and Black Belt training. Please contact Mike Hudson (865) 694-6416 for additional information about this certificate program or ask for an on-site visit to your location for us to assist you in developing an in house Lean methods program. On site visit is no charge. A proposal and pricing will be submitted based upon the customer specific needs.

All workshops are conducted in conjunction with Design Management Alliance. These workshops can also be conducted in-house at your facility.

Fundamentals of Tax Preparation, Part 2
36 Class Hours, 3.6 CEU, $99
Focuses on more complex tax topics including basis of property, sale of assets, depreciation, travel and education expenses, self-employment income and tax, rental property, depreciation, retirement plans/IRAs, estimated tax payments, extensions and amendments.
Registration
BUS..........TBA

Course 1: Basics of Supply Chain Management
Explore the basic concepts of managing the flow of materials in a supply chain. In the Basics you get a complete overview of material flow, from internal and external suppliers, to and from your organization. Topics include: Elements of the Supply Chain, Just-in-Time (JIT), Total Quality Management (TQM), Demand Planning, Manufacturing Resources Planning (MRP II), and Capacity Management.
$525/2 day course..........Call 539-7167 for more information

Course 2: Master Planning of Resources
Explore processes used to develop sales and operations plans and learn to identify and assess internal and external demand and forecasting requirements. The course focuses on the importance of producing achievable master schedules that are consistent with business policies, objectives, and resource constraints. Topics include: Demand Management, Sales and Operations Planning, Master Scheduling, and Measuring the Business Plan.
$525/2 day course..........Call 539-7167 for more information

Course 3: Detailed Scheduling and Planning
Focus on the various techniques for material and capacity scheduling. The course includes detailed descriptions of material requirements planning (MRP), capacity requirements planning (CRP), inventory management practices, and procurement and supplier planning. Topics include: Recognizing Techniques and Practices of Inventory Management, Mechanics of the Detailed Material Planning Process, Planning Operations to Support the Priority Plan, and Planning Procurement and External Sources of Supply.
$525/2 day course..........Call 539-7167 for more information

Course 4: Execution and Control of Operations
Focus on the areas of prioritizing and sequencing work, executing work plans and implementing controls, reporting activity results, and providing feedback on performance. The course explains techniques for scheduling and controlling production processes, the execution of quality initiatives and continuous improvement plans, and the control and handling of inventories. Topics include: Prioritizing and Sequencing Work, Executing Plans and Implementing Controls, Authorizing and Reporting Activities for Push and Pull Systems, and Evaluating Performance and Providing Feedback.
$525/2 day course..........Call 539-7167 for more information

Course 5: Strategic Management of Resources
Explore the relationship of existing and emerging processes and technologies to manufacturing strategy and supply chain-related functions. The course addresses three main topics: aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan, and implementing change. Topics include: Competitive Market Issues, Choices Affecting Facilities, Supply Chain, Information Technology, and Organizational Design, Configuring and Integrating Internal Processes, and Evaluating and Managing Projects
$525/2 day course..........Call 539-7167 for more information

Certified Supply Chain Professional (CSCP) Course
This is a fast paced course aimed at preparing the student for APICS supply chain professional examination, resulting in the student’s designation as a Certified Supply Chain Professional (CSCP). The price of the course includes course instruction, examination fee and APICS CSCP learning system (books and online quizzing). An examination voucher is given that allows the student to take the exam within one year. The student will need to travel to the examination site to take the certification exam, typically in Atlanta (other options are available). The course is limited to a maximum of 10 students.
Instructors are Chris Duckworth CSCP, and Larry McGahee CPIM, CSCP.
$2,645/Registration must be done before Friday, February 3rd.
To register for the course, please send check payable to East Tennessee APICS for the above amount to: Larry McGahee, 1016 East Weisgarber Road, Knoxville, TN 37909. You will also need to send email notification to the instructor, Chris Duckworth, at cduckwor@utk.edu

Call 539-7167 for more detailed information on the course schedule and exam registration process.

Accounting Software

Peachtree, Level I
7 Class Hours, .7 CEU, $250
Registration
COM070P05..........F/May 9/8:30-4:30 p.m.
COM070P08..........F/Aug 8/8:30 a.m.-4:30 p.m.

QuickBooks, Level I
7 Class Hours, .7 CEU, $175
Registration
COM 939P05..........F/May 16/8:30-4:30 p.m.
COM 939P06..........F/June 6/8:30 a.m.-4:30 p.m.
COM 939P08..........F/Aug 15/8:30 a.m.-4:30 p.m.

QuickBooks, Level II
7 Class Hours, .7 CEU, $200
Registration
COM 940P05..........F/May 23/8:30-4:30 p.m.
COM 940P08 ..........F/Aug 22/8:30 a.m.-4:30 p.m.

Certified Employee Benefits Specialist Program

Certified Employee Benefits Specialist Program
30 Class Hours, 3.0 CEU, $395
The Certified Employee Benefits Specialist Program consists of ten courses and examinations. Pellissippi State offers the review courses in cooperation with the International Foundation of Employee Benefit Plans and the Wharton School of the University of Pennsylvania. Examinations are offered at Sylvan Learning Centers. Since each course is complete in itself, courses may be taken in any sequence and some individuals may wish to take a specific course without pursuing the CEBS designation. Course materials may be ordered from the Foundation, (414) 786-6700.

Course 1
  Employee Benefits: Concepts and Health Care Benefits
 Course 2
  Employee Benefits: Design, Administration and Other Welfare Benefits
 Course 3
  Retirement Plans: Basic Features and Defined Contribution Approaches
 Course 4
  Retirement Plans: Defined Benefit Approaches and Plan Administration
 Course 5
  Contemporary Legal Environment of Employee Benefit Plans
 Course 6
  Financial Concepts and Practices
 Course 7
  Asset Management
 Course 8
  Human Resources and Compensation Management
 Course 9
  Health Economics
 Course 10
  Contemporary Benefit Issues and Practices

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Real Estate Principles for Pre-licensing
60 Class Hours, 6.0 CEU, $290 plus materials
This course meets the Tennessee Real Estate Commission requirements of 60 hours of accredited instruction in Tennessee real estate principles. In order to take the exam you must attend each class.
Registration
BUS 619P72..........FSu/Sept 19-Oct 19
                               (F) 4-10 p.m.
                               (Su) 1-7 p.m.

Affiliate Broker Sales Training
30 Class Hours, 3.0 CEU, $175 includes materials
For new affiliate brokers. The purpose of this course is to enable the new licensee to provide knowledgeable, professional service and to be a top producer. The course topics include introduction to sales, protocol with other agents, and establishing and maintaining client/customer relationships, records, and contracts.
Registration
BUS 618P71..........FSu/Nov 7-21
                               (F) 4-10 p.m.
                               (Su) 1-7 p.m.

For more than 25 years, the American Society for Quality (ASQ) has certified quality professionals. ASQ-Knoxville and Pellissippi State offers courses that prepare participants to sit for the certification exams. Exams are held regularly on our campus. The ASQ-sponsored review courses are intended for individuals with previous training, education and experience in those fields. The purpose of these courses is to refresh participants' knowledge and to review information already known rather than to teach new concepts.

Certified Quality Auditor (CQA) Review
30 Class Hours, 3 CEU, $370
The body of knowledge for this certification includes professional ethics, audit administrations, audit plans, audit teams, sources of authority, and audit requirements, such as standards, contracts, specifications, and policies.
Registration
QPC 108P..........By request

Certified Quality Engineer (CQE) Review
39 Class Hours, 3.9 CEU, $370
Review topics include quality planning, quality cost, quality audits, sampling and statistical quality control.
Registration
QPC 143P..........By request

Certified Quality Manager (CQM) Review
30 Class Hours, 3.0 CEU, $370
This course teaches you to understand quality standards and concepts, implement organizational assessments, and maintain customer satisfaction and focus as well as to manage projects supporting strategic objectives and motivate human resources in the support of organizational goals.
Registration
QPC 147P..........By request

Certified Quality Technician/Mechanical Inspector (CQT/CMI) Review
33 Class Hours, 3.3 CEU, $370
Review topics include quality planning, quality cost, quality audits and sampling.
Registration
QPC 145P..........By request

Online Courses

www.pstcc.edu/act

Over 3,000 classes available!
Looking for a way to improve personally or professionally and keep your skills on the cutting edge. ACT Center online courses are the way to go. You can progress at your own pace in the comfort and convenience of your home or office. All you need is internet access, an email address, and a Web browser. Get started today by registering online with a credit card at www.pstcc.edu/act or call 539-7167 to register by phone in the class of your choice. Many courses are available. This is an example of just a few.

Dynamics of Interpersonal Communication
Accurate, effective communication skills are important in managing others. In this course, you will see why most misunderstandings, most conflicts, and most mistakes have been caused by communication problems.

Assertiveness From the Inside Out
Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you as you move into a more decisive, more effective professional style.

Foundations of Grammar
Understanding how to use various types of words is the building block of good writing. To be a good writer, you must have a thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of various word types. In this course, you will complete a comprehensive study on how and when to use words correctly. You will study everything from pronouns to possessives, and you will discover how to avoid the most common usage errors. When you are finished with this course, you will have the necessary building blocks to develop your skill as a top-notch writer.

Planning Your Personal Finances Simulation
The Planning Your Personal Finances Simulation will provide you with the opportunity to practice the real-world, everyday skills necessary for digging your way out of debt and securing a financially sound future. If you're one of the lucky few whose finances are already in order, this course will provide you with the opportunity to examine a number of strategies for buying that second home or preparing for your retirement.