Business and Community Services
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Learning to Lead: Survival for a New Supervisor

Are you a new supervisor? Do you oversee new managers? Supervisors who are new to leadership or to a company may struggle with a new position. The Learning to Lead supervisory skills course helps new supervisors develop effective management skills.

  • Increase productivity and job satisfaction
  • Motivate employees and reduce turnover

This six-week class is limited to 15 participants to ensure personalized attention. Class takes place at the Strawberry Plains campus. Students receive continuing education units and a certificate. $399, Tuesdays Feb. 21 - March 28, 2-5:30 p.m.

Class topics:

  • Feb. 21: Core Skills of Leadership - Learn the role of the supervisor, the tenets of professionalism and the different styles of leadership.
  • Feb. 28: Communicating Like a Leader - Learn the basics of verbal and nonverbal communication, how to lead meetings and conduct effective presentations. 
  • March 7: Coaching Fundamentals - Study the fundamentals of setting expectations, recognizing achievements and offering positive reinforcement. 
  • March 21: Managing Performance - Practice counseling employees, offering verbal warnings and corrective action and documenting performance. 
  • March 28: Conflict Resolution - Identify the causes of conflicts and learn the different strategies for conflict resolution as well as how to balance the concerns of outcomes and relationships. 

This is an open enrollment course. To register, call 865-539-7167 or click here to register online.