Policies and Procedures
Admissions. Personal and professional development courses through Pellissippi State Community College offer job training, personal enrichment or professional certification. These courses are an important part of skills training for both individuals and companies, satisfying license renewal and other skills-based training requirements as well as offering ways to improve hobby skills. Non-credit courses do not have an admissions process. To register, please choose one of five steps below:
- Register on the web: www.pstcc.edu/bcs. Click "Search for a Course" or "Register for a Class" links.
- Call (865) 539-7167 to register and pay by phone with Visa, Mastercard, Discover or American Express.
- Visit during office hours: 8 a.m. to 4:30 p.m. Monday-Friday, Hardin Valley Campus, Lamar Alexander Building, Room 108.
- Mail a completed Non-credit Course Registration Form with check or money order to BCS Registration, Pellissippi State, P.O. Box 22990, Knoxville, TN 37933-0990.
- Fax your completed Non-credit Course Registration Form to the Business and Community Services (BCS) office on the Hardin Valley Campus at (865) 694-6583. Please do not write credit/debit card information on the form if faxing. A member of our staff will contact you for payment information once your registration form has been received. Please note that your registration is not complete until payment has been processed.
Cancellations. In the event of inclement weather, non-credit classes follow the college's schedule for cancellations. Updates appear on the main site at http://www.pstcc.edu/.
Classroom location. Classroom assignments are given out at the time of registration. In the event that a classroom or location has not been determined for a course, students will be notified of a location two days before class is scheduled to begin. Click here for campus maps and directions.
Course registration closing dates. The closing date for registration is two working days before the start of the class, unless otherwise stated. Registration after this date cannot be guaranteed. Class space is limited and many classes fill before the closing date. Early registration with payment will ensure enrollment.
Credit Classes. A student enrolled only in non-credit classes must complete a separate college application and must meet the regular admissions requirements listed under the general admissions procedures as applicable to be eligible to take credit classes at Pellissippi State.
Employee classes. Pellissippi State employees are eligible to take non-credit classes through an interdepartmental budget transfer process. The budget transfer process must be approved by your department before enrollment. Employees do not need to apply or be admitted to the college to take non-credit courses. The cost of the class and any applicable material fees are included in each course listing.
Fees. The fee amount for each class or course is included in the class description. Fees vary in accordance with the costs incurred in the delivery of the course, such as instructor, materials and facilities costs. Enrollment fees must be paid at the time of registration.
Fee waivers. Unlike credit courses, no tax dollars are used to support non-credit programs. Class fee waivers, including those offered for state employees, senior citizens and disabled persons, are not applicable to non-credit programs.
Holidays. Non-credit programs follow the college holiday schedule.
Payment options. We accept cash, check, money order, Mastercard, Visa, Discover or American Express. Payment by cash, check and money order must be made in person, while payment made by Mastercard, Visa, Discover or American Express can be made in person, by phone, or online. Payment must be made at the time of registration.
Minimum enrollment. Non-credit courses are sustained by participant or contract revenues only; therefore, class enrollment must meet the minimum number of participants required to cover expenses. Classes may be canceled for lack of minimum enrollment. In the event a class is canceled by the college for any reason, an effort will be made to notify each student registered for the class, provided work and home telephone numbers are given at the time of registration.
Maximum enrollment. Class instructors may limit class sizes to provide personalized instruction for participants. In the event a course reaches maximum enrollment, a second course may be offered based on instructor availability. Some courses also allow for wait lists.
Parking. Non-credit students can park on campus in any designated Open parking area without charge. Please do not park in Faculty/Staff or Visitor parking areas. These locations require a parking pass and/or are time-restricted. PDF Campus Map
Postponements. If the instructor must postpone or reschedule a class session, she/he will notify the Business and Community Services Office and the students. In all instances of postponement, the instructor is responsible for arranging makeup classes.
Refunds. Refunds are issued when the class is canceled by the college or when students notify our business office of intent to withdraw two business days prior to the starting date of each class. Students may appeal a refund by submitting a written request outlining the basis for the appeal to the executive director of Business and Community Services.
Refunds, Summer Camps. Refunds for summer camps must be requested at least five business days in advance of the start date. No refunds can be made after these dates because classes are started on the basis of full enrollment and payment of accompanying fees.