The Tennessee Higher Education Commission has granted Pellissippi State Community College $144,460 as part of its Tennessee Promise Forward program.
This is the second year Pellissippi State has received a Tennessee Promise Forward grant.
Tennessee Promise Forward began in 2015 with the goal of increasing retention rates among community college students, or the number of students who complete their college education once they’re enrolled. The grants are tied to retention-based services for Tennessee Promise students.
Pellissippi State will use its Tennessee Promise Forward funding to continue an “intrusive advising” model that was piloted last year at the college’s Blount County, Division Street and Hardin Valley campuses.
In an “intrusive advising” model, advisors are in continual communication with students and respond proactively when students are considered at-risk — for example, if their midterm grades are low, or if they miss a certain number of classes. As part of the constant contact model, the Advising Center uses a two-way text messaging platform to reach students in their preferred mode of communication.
“While this text advising portion of this program can be used to provide information and set up appointment times, its greatest advantage is giving students access to someone at their fingertips who can answer college-related questions whenever they arise,” said Rachael Cragle, Pellissippi State’s director of Advising.
“What’s most important is that we’re emphasizing ongoing communication with students throughout the semester, when they need it,” she added.
This year, the text advising program will be expanded to include all of Pellissippi State’s campuses.
During the pilot program last year, Pellissippi State saw more than 50 percent engagement among students through the text messaging program. More than 90 percent of the students who had three or more contacts from their advisor were retained from the fall to spring semester.
For more information about Tennessee Promise at Pellissippi State, visit www.pstcc.edu/promise or call 865-694-6400.
Download this press release: TN Promise Forward Grant