Books and Supplies
The College Bookstore makes available all books and supplies on a cash basis or through charges to approved credit cards or personal checks. (A state issued photo ID is required for the acceptance of checks). There is a $30 service charge for any check returned unpaid. Charges to approved Financial Aid accounts require a Pellissippi State photo ID or, if that is unavailable, state-issued photo ID and Pellissippi State student ID number.
Bookstore operating hours are frequently updated and posted at each campus and on the Bookstore Web site: www.pstccbooks.com.
- Pellissippi Campus: (865) 694-6642
- Division Street Campus (TTCK): (865) 673-5023
- Blount County Campus: (865) 981-5311
- Magnolia Avenue Campus: (865) 329-3114
Extended hours are available during peak registration and buy-back periods. Textbooks and required supplies may be purchased online via credit card from the Bookstore Web site, www.pstccbooks.com. Orders can be picked up at the Pellissippi Campus Bookstore or shipped to the customer via UPS. Textbook prices, store hours, general merchandise, software special orders and store specials also are available on the Web site.
Bookstore refund policy:
New textbooks. Textbooks that were purchased wrapped in shrink-wrap and/or containing one-time use access codes or PINs are not returnable if the original shrink-wrapping has been removed. Customers must present the corresponding dated cash register receipt.
Used textbooks. Used textbooks may be returned for a refund or exchange within 14 calendar days (five calendar days in summer semester) of the start of classes each term, provided that the books are in the same condition in which they were purchased. Customers must present the corresponding dated cash register receipt.
Trade books. Calendars and trade books may be refunded or exchanged within 14 calendar days of purchase if defective at the time of purchase.
Non-book merchandise. Supplies, clothing, gifts, and sundries may be returned for a refund within 14 calendar days of purchase, provided the merchandise is not soiled, damaged, or showing signs of use; was not purchased with a promotional sales discount; was not imprinted for the customer; and is returned in its original sales wrapper with dated cash register receipt.
Special orders. Special orders may not be returned for refund or exchange unless defective at the time of purchase.
The Bookstore also offers copy, fax, and UPS shipping services; postage stamps; and special orders for books, computer software, and supplies. The Bookstore will buy daily, at guidebook prices, current edition textbooks with national resale value. During the last week of each semester (finals week), the Bookstore will pay up to 50 percent of the selling price to buy back books that will be required for the next semester, unless the Bookstore already has enough of that particular title. If the latter situation arises, the student will be informed at the time he or she attempts to sell the book. The Bookstore does not repurchase textbooks, workbooks or study guides that have fill-in or tear-out pages that cannot be reused or access codes or PINs that cannot be reused or textbooks with excessive cribbing or highlighting that would make the textbook useless to the next potential purchaser. Instructor, international and desk copies are not accepted.