Coronavirus Updates

As the situation with the Coronavirus continues to evolve, we want you to know that Pellissippi State is monitoring the developments and is making contingency plans with the best interest of our faculty, staff and students in mind. The health and safety of the Pellissippi State community remain a top priority.  

Student Resources | Faculty and Staff Resources

College Events

View our updated list of all Pellissippi State event cancellations and changes.
College events that involve more than 10 people, planned through May 11, are canceled or postponed.

Latest News

April 3, 2020

Students, we have seen your petition requesting a pass-fail option for final grades for this semester. Although we understand and sympathize with your desire to move in that direction, the Tennessee Board of Regents has made the decision that all community colleges across the state will maintain standard letter grading for spring 2020. 

You should know the decision was made with students in mind. As community college students, many of you will be transferring to four-year institutions, and some of you will be vying for spots in competitive programs. We do not want the lack of a letter grade for courses to hinder your ability to transfer to another school or to gain a spot in an engineering, business or health sciences program. 

While we must follow the Board’s guideline, we also recognize the extraordinary circumstances you are facing as you work to complete your classes this term. Your life may have been disrupted in a number of ways: illness, job loss, expanded or changed work hours, children home from school and classes being delivered in an unfamiliar environment, along with the fear and anxiety of the pandemic itself. 

It is our goal to help you every step along the way as you navigate these challenges, and we want to be sure you complete your classes successfully. Though we have policies that govern decisions about incomplete grades for courses and withdrawals that take place after the March 27 deadline, we will look carefully at the circumstances surrounding every student’s individual situation.  

For classes that require a hands-on component that cannot be replicated in the virtual environment, your instructors might assign you an incomplete until we can all get back on campus and you can come in to finish the work of the course. In addition, though we want everyone to stay the course and earn your credits, we understand that a late withdrawal might be necessary in some extreme circumstances. If that’s the case, please contact Advising to help you with the process, as we want to make sure you understand how that could impact your financial aid. 

Thank you for returning to your classes this week after the extended spring break and giving this online environment a try. We know it’s a big change from how most of us were working and learning prior to March 14. If you haven’t returned but you are checking this email, please know that we have a dedicated team of employees who will be reaching out to you personally to see how we can help you. We will do everything we can to help you remain #pellissippistrong!


Read past updates on our coronavirus news archive.

What you can do to avoid illness

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. You should also take everyday preventive actions to help prevent the spread of this and other diseases.

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • The Centers for Disease Control and Prevention does not recommend that people who are well to wear a facemask to protect themselves from COVID-19. The CDC does recommend that people who show symptoms of COVID-19 use facemasks to help prevent the spread of the disease to others.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.


What you should do if you become ill or are at high risk

If you are a Pellissippi State student or an employee at the College and you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, please complete this form to self-report your illness.

Anyone who has traveled out of state since March 6 should contact the Knox County Health Department’s coronavirus hotline at 865.215.5555 to determine whether you should self-quarantine for 14 days. If you are instructed to do so, please fill out the form above.

In addition, Pellissippi State employees and students should complete the form if:

  • You have recently traveled to a high-risk country (CDC Level 2 or 3);
  • You are experiencing or have experienced an illness, no matter how mild; or
  • You have been on a cruise in the past 14 days.

If you still plan to travel overseas during this period, please use the U.S. Department of State travel advisories as your guide.

If you are a student or employee and feel you are at high risk due to a compromised health situation, please contact your physician about the best course of action. Afterward, if necessary, students should contact the Dean of Students Office at and employees should email Human Resources at

*To see which states are designated as having Sustained Community Transmission, click on the bar with the word “States,” located under the map of the U.S. on the CDC webpage.


Students FAQ

Yes. The student has not been on campus since March 5 and has been under self-quarantine throughout that time. All relevant parties have been notified, and all facilities have been cleaned and disinfected.

Classes resume on Monday, March 30 in an online format for the remainder of the spring semester.

No. Classes will end May 2, with final exams beginning May 4.

The Testing Center is closed until further notice. When classes resume online March 30, student inquiries regarding course-specific testing should be directed to the faculty member assigned to the course. All other testing will resume as soon as possible.

Accommodation plans with Disability Services will be honored. If you have questions about accommodations, contact Disability Services at 865.694.6411 or

Advising is still available during this time. Students should contact the department through the Advising email, to schedule an appointment for online or phone advising.

Tutoring and counseling also will continue online or conducted by phone, if possible.

While Pellissippi State is operating remotely due to coronavirus concerns, we are not able to offer on-campus exit exams. We are working with ETS Proficiency Profile to make it possible for expected spring 2020 graduates to complete the ETS Exit Exam online. If you are scheduled to complete the ETS Exit Exam before May 31, please continue to check your Pellissippi State email for updates on how to complete the ETS Exit Exam remotely, on your own time. We are working diligently to provide you with a solution as soon as possible.

No. Commencement has been postponed until a later date.

Although our classes are moving to an online format for the rest of the semester, our intention is to open one computer lab on each campus once it is safe to do so. However, there will be a reservation system put in place after the extended spring break ends to ensure that there are no more than 10 people in a lab at one time. We will share that reservation system here and on our Student Resources page, as well as in our daily update, when we have the go-ahead to re-open our campuses.

There are many businesses offering free or reduced internet service during this time. You can check them out on our Student Resources page.

We are working on a number of ways to help get students computers if they do not have one. Students should email the Pellissippi State Foundation’s Student Opportunity Fund at and tell the Foundation what you need. We may be able to provide a College laptop from Educational Technology Services or some financial assistance to purchase what you need.

While we always encourage you to talk to your instructor when you are having difficulties, we also have created a Care Team here at Pellissippi State to help answer these questions as needs arise. Contact PantherHelp and one of the team members will get back to you. If you don’t have internet access, please call our main number at 865.696.6400 and tell our Information Desk staff that you need help filling out the PantherHelp form. Someone here can take your information and put it into the online form for you.

No campuses are open to anyone but designated essential personnel until further notice due to Knox County’s Safer at Home Order. We will let you know when we are able to reopen our campuses.

Other than clinicals at a health care facility, you can continue to do so as long as you are healthy and the affiliated organization where you are serving is open and operating.

Student workers should check with their supervisors for work assignments during this time period, as your campus job may be reassigned to a task you can do remotely. We do not want any student worker going unpaid.

All TnCIS study abroad programs scheduled from now until May 31 have been canceled. TnCIS will make determinations about summer programs at a later date.


Faculty and Staff FAQ

Yes. We are all in this together. Please email with your concerns so that a member of our new Stay Strong care team can follow up with you personally and answer your questions.

For a full list of benefits and information, visit our Employees Benefits Resources page.

You can access any files you saved to OneDrive before our campuses closed by logging in to your webmail using your Pellissippi State username and password. If you find you are missing a necessary file, please contact our HelpDesk, who may be able to help you retrieve it from the server.



CDC Coronavirus FAQ
TN Department of Health Resources for Coronavirus
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