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Student Resources

 

Internet Access Resources for Students

The Hardin Valley Campus parking lots have WiFi access areas for your mobile devices to use (view Hardin Valley Campus map image for specific parking areas). The Blount County Campus parking lot at the back of the building also has WiFi access. For our other campuses, park as close to the building as possible to connect to their WiFi.

FCC agreement (PDF) stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.

Comcast COVID-19 response: has extended extend free access to its 1.5 million public Xfinity WiFi hotspots to anyone who needs them, including non-customers, through the end of 2020.  Map of all Xfinity hotspots and how to connect.

Charter COVID-19 Response: Charter continues to offer Spectrum Internet Assist, a high-speed broadband program to eligible low-income households. They have opened up their WiFi hotspots for public use. These hotspots are available at nearly 530,000 locations nationwide. More information about how to connect to Spectrum WiFi hotspots, or to view a map of locations, is available at www.spectrum.net/support/internet/spectrum-wifi.

T-Mobile COVID-19 response follows FCC agreement. Sprint and T-Mobile have merged and offer a variety of cell and hotspot plans.

Verizon COVID-19 response: follows FCC agreement and Verizon has extended availability of the current $20 discount through 2020 and waives the first 60 days of router rental charges for new customers.

 

Providers below offer low-cost internet for families that qualify for federal public assistance programs. Contact and apply with a provider in your area using the web address or phone number below.

AT&T Access: 1-855-220-5211
WOW Lifeline Assistance: 1-866-376-7003
TDS Lifeline Program: 1-888-CALL-TDS
Frontier Lifeline Program: 1-800-921-8101

 

 

Student Support & Emergency Needs

The Pellissippi State Foundation realizes there are financial challenges for our students related to the COVID-19 pandemic. We care about you. Some of you may be facing emergency needs. Requests for financial assistance can be made by emailing the Student Opportunity Fund SOF@pstcc.edu. Please provide your PNumber and the details of your need. You will receive email communication regarding the Foundation’s capacity to support your request.

 

Questions?

Live Chat:

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Text: 865.270.6400
Phone: 865.694.6400

Self-Reporting COVID-19 Exposure/Illness/Symptoms

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Technical questions:
865.694.6537
Helpdesk@pstcc.edu