Know Before You Go!


Which campuses are open? 

Pellissippi State’s campuses will open to visitors by appointment on Monday, Jan. 25. We would love to help answer any questions you may have! Schedule an in-person appointment at the Blount County, Hardin Valley, Magnolia Avenue, or Strawberry Plains campus now.

The College’s Division Street Campus is closed during the spring 2021 semester.

All who come to campus — faculty, staff and students— are required to wear face masks in buildings and practice social distancing of at least 6 feet between individuals. 

 

What do I need to do to come to campus? 

  • Fill out our Employee and Student Access Form online before you arrive on campus. 
Employees and guests can access the COVID-19 screening questions through an app for their smartphones if they choose. 
  • Save your email receipt from the COVID-19 screening questions to your smartphone or print a physical copy of the email receipt to bring with you to campus. 

  • Arrive on campus early, leaving plenty of time before your class starts to allow for screening at the building entrances. 
You can see designated entrances and exits at www.pstcc.edu/maps
  • Don’t forget to bring your mask. If you arrive on campus without a mask, you will not be allowed into the buildings.
  • Wear your mask outside buildings as well if you cannot maintain social distancing. 
 

For those who do not bring a receipt, each campus will have a designated Campus Access Station equipped with a computer so you may respond to the access and screening questions when you arrive.  

 

Which student services continue virtually? 

Admissions: 

Want to speak with someone in Enrollment Services (commonly referred to as Admissions)Choose the option that works best for you and set up an appointment today! 

Virtual walk-in student services via Zoom, now known as PantherHelp, are available 8:30 a.m.-4:30 p.m. Monday-Friday. Students will be helped on a first-come, first-served basis. 

Advising: 

Advising will be conducted virtually this spring and includes access through Teams, Zoom, email and phone. Each student has an assigned advisor either within their program or through the Advising office. Their information is listed in myPellissippi and Navigate. Please access Navigate to schedule an appointment or contact advising@pstcc.edu for assistance. 

Counseling: 

This spring all Counseling Services will take place virtually, either by phone or on the computer.  To schedule an appointment, send an e-mail to counseling@pstcc.edu  with your name, P number, availability, and the type of counseling you are wanting to pursue. 

Libraries: 

Other than on the Division Street Campus, libraries are open this spring, but research assistance also will be provided via the libraries’ chat, text and email services. For students who need more in-depth assistance, Zoom appointments are available with librarians.   

Tutoring:  

Free tutoring is available for a variety of subjects, but it is only available virtually this spring. To request tutoring, see these detailed instructions.   

 

When will the library reopen? What about computer labs? When can I work out in the SRC? 

Library: 

The Library reopens Tuesday, Jan. 19. Campus location hours will be: 

Hardin Valley Campus

  • Monday - Thursday, 8 a.m.-9 p.m.
  • Friday, 8 a.m.-6 p.m.
  • Saturday, 10 a.m.-4 p.m.

Blount County Campus

  • Monday - Friday, 8 a.m.-4:30 p.m.

Division Street Campus

  • CLOSED 

Magnolia Avenue Campus

  • Monday - Friday8 a.m.-4 p.m.

Strawberry Plains Campus

  • Monday - Friday, 8-11 a.m. and 1-4 p.m.

Beginning Jan. 19, librarians will provide research assistance via email, chat, and text during these hours: 

  • Monday - Thursday 8 a.m.- 9 p.m. 
  • Friday 8 a.m. - 6 p.m. 
  • Saturday 10 a.m. - 4 p.m. 

For more information on which resources are available and not available due to COVID-19, visit https://lib.pstcc.edu/librarycontinuityplan. 

 

Computer labs: 

Every campus has an Open Computer Lab available when the campus is open. For everyone’s safety, we are limiting the number of students allowed in the Open Computer Lab at any given time. Students must make a reservation on the Open Computer Lab page before coming to a lab.  In addition, the College has added more Wi-Fi access points to the parking lots at our campuses to provide stronger Wi-Fi coverage outside of the buildings.  

 

Student Recreation Center: 

The Student Recreation Center (the Bubble) remains closed for the spring semester, but we will be offering the following:   

  • E-sports leagues
  • Outdoor hikes and gatherings around the Knoxville area 
  • Limited use at the Bubble when feasible 8-4 p.m. Mondays, Wednesdays and Fridays by reservation: cardio equipment, ping pong, pickleball, tennis, badminton, individual basketball shooting 

Although our indoor recreation facilities are closed on each campus, the disc golf course and walking trail on the Hardin Valley Campus are open, as are the volleyball court and walking trail on the Blount County Campus.

Watch the Panther Pause newsletter and the Student Recreation Center’s social media accounts for dates and times of upcoming events as well as instructions on how to reserve time at the Bubble. 

 

How can I reach the people I need while we are still learning and working from home? 

Please see this list of important college contacts to find phone numbers and email addresses of academic and student services, as well as a handy list of “Whom to contact if you … .” 

If you still need help, you have a couple of options. You can fill out the PantherHelp form, or you can call our main number at 865-694-6400. 

 

Questions?

Live Chat:

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Self-Reporting COVID-19 Exposure/Illness/Symptoms

For students:
PantherHelp

For employees:
Human Resources
StayStrong@pstcc.edu

Technical questions:
865.694.6537
Helpdesk@pstcc.edu