Know Before You Go!


Which campuses are open? 

All Pellissippi State campuses are closed to visitors. 

Pellissippi State’s Hardin Valley, Strawberry Plains, Blount County and Magnolia Avenue campuses are open to all employees and will open to students on Monday, Aug. 24.  

The College’s Division Street Campus will close on Friday, Aug. 21, and remain closed during the fall 2020 semester.

All who come to campus — faculty, staff and students— are required to wear face masks in buildings and practice social distancing of at least 6 feet between individuals. 

 

What do I need to do to come to campus? 

  • Fill out our COVID-19 screening questions online before you arrive on campus. 
 
  • Save your email receipt from the COVID-19 screening questions to your smartphone or print a physical copy of the email receipt to bring with you to campus. 
 
  • Arrive on campus early, leaving plenty of time before your class starts to allow for screening at the building entrances. 
You can see designated entrances and exits at www.pstcc.edu/maps
  • Don’t forget to bring your mask. If you arrive on campus without a mask, you will not be allowed into the buildings.  
 
  • Wear your mask outside buildings as well if you cannot maintain social distancing. 
 

For those who do not bring a receipt, each campus will have a designated Campus Access Station equipped with a computer so you may respond to the access and screening questions when you arrive.  

 

Which student services continue virtually? 

Admissions: 

Want to speak with someone in Enrollment Services (commonly referred to as Admissions)Choose the option that works best for you and set up an appointment today! 

Virtual walk-in student services via Zoom are available 10 a.m.-3 p.m. Tuesdays, Wednesdays and Thursdays. Students will be helped on a first-come, first-served basis.

Advising: 

Advising will be conducted virtually this fall and includes access through Teams, Zoom, email and phone. Each student has an assigned advisor either within their program or through the Advising office. Their information is listed in myPellissippi and Navigate. Please access Navigate to schedule an appointment or contact advising@pstcc.edu for assistance. 

Counseling: 

This fall all Counseling Services will take place virtually, either by phone or on the computer.  To schedule an appointment, send an e-mail to counseling@pstcc.edu  with your name, P number, availability, and the type of counseling you are wanting to pursue. 

Library: 

Libraries are open this fall, but research assistance also will be provided via the libraries’ chat, text and email services. For students who need more in-depth assistance,  Zoom appointments are available with librarians.   

Tutoring:  

Free tutoring is available for a variety of subjects, but it is only available virtually this fall.  To request tutoring, see these detailed instructions.   

 

When will the library reopen? What about computer labs? When can I work out in the SRC? 

Library: 

The Library reopens Monday, Aug. 24, with these hours: 

Hardin Valley 

  • 8 a.m.-9 p.m. Monday - Thursday 
  • 8 a.m.-6 p.m. Friday  
  • 10 a.m.-4 p.m. Saturday 

Blount County 

  • 8 a.m.-4:30 p.m. Monday - Friday 

Division Street 

  • CLOSED 

Magnolia Avenue 

  • 8 a.m.-4 p.m.Monday - Friday 

Strawberry Plains 

  • 8-11 a.m. and 1-4 p.m. Monday - Friday 

Changes to Services  

  • Second floor library spaces, including the library collection, and the first floor Reference area will remain closed. Please use One Search to find and place hold requests on books, DVDs, etc., and library staff will retrieve the requested items and hold them at the Circulation Desk for requesters.  
  • The library computer lab will remain closed, although the Open Lab on the 3rd floor will be open.  
  • For safety reasons, all group study rooms will be closed. 
  • The virtual reality station will be unavailable.  

For ongoing updates about library collections and services, visit:  https://lib.pstcc.edu/librarycontinuityplan 

 

Computer labs: 

Every campus has an Open Computer Lab available when the campus is open. For everyone’s safety, we are limiting the number of students allowed in the Open Computer Lab at any given time. Students must make a reservation on the Open Computer Lab page before coming to a lab.  In addition, over the fall, the College will be adding more Wi-Fi access points to the parking lots at our campuses to provide stronger Wi-Fi coverage outside of the buildings.   

 

Student Recreation Center: 

The Student Recreation Center (the Bubble) remains closed for the fall semester, but we will be offering the following:   

  • E-sports leagues   
  • Free tubing on the Little River, 1-5 p.m. Aug. 30 at Cowboy Tubin’   
  • Golf tournament at Egwani Farms, Sept. 12-16   
  • Free kayaks, canoes and paddleboards at The Cove in Farragut, 4-8 p.m.  Sept. 24   
  • Disc golf tournament the week of Oct. 5 at the Hardin Valley Campus course   
  • Scavenger hunt in downtown Knoxville, date to be announced   
  • Social media with weekly workouts, interactive games, trivia, and local top five lists about things that help keep you active in Knoxville.   

Although our indoor recreation facilities are closed on each campus, the disc golf course and walking trail on the Hardin Valley Campus are open, as are the volleyball court and walking trail on the Blount County Campus.   

 

How can I reach the people I need while we are still learning and working from home? 

Please see this list of important college contacts to find phone numbers and email addresses of academic and student services, as well as a handy list of “Whom to contact if you … .” 

If you still need help, you have a couple of options. You can fill out the PantherHelp form, or you can call our main number at 865-694-6400. 

 

Questions?

Live Chat:

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Self-Reporting COVID-19 Exposure/Illness/Symptoms

For students:
PantherHelp

For employees:
Human Resources
StayStrong@pstcc.edu

Technical questions:
865.694.6537
Helpdesk@pstcc.edu