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MASTER SYLLABUS |
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OST 2010 |
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Class Hours: 2.0
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Credit Hours:
1.0
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Laboratory Hours:
0.0
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Revised: Fall
05
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NOTE: This course
is not designed for transfer credit.
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Catalog Course
Description:
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An application-oriented
assessment of entry-level skills for OST students. The course is
an open-exit evaluation of students' proficiency in keyboarding, word processing,
language arts skills, records management, financial recordkeeping andspread-sheets.
Must be enrolled in final semester of OST and have filed an Intent to Graduate
form.
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Entry Level Standards:
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The student must
have math, writing, verbal, and English language skills at the college
level.
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Corequisite:
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OST 2302 or 2925
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Textbook(s) and
Other Course Materials:
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Office Proficiency
Assessment and Certification Candidate Manual,
Copyright 2000, International Association of Administrative Professionals
(formerly known as Professional Secretaries International) and Biddle &
Associates, Inc. (Copy provided by OST Department for use in Pellissippi
Campus Testing Center during testing.)
Two 3.5-inch double-sided, high-density diskettes. (Required only if student desires national certification. Please format disks before giving to instructor.) |
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I. Week/Unit/Topic
Basis:
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Week
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Topic
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1
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Introduction; certification
standards; expectations; time-line requirements.
Demo version practice testing over Keyboarding
and Word Processing,
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2-8
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Administration, grading,
and re-testing over the Office Proficiency and Assessment Certification
exam.All testing will be completed at the Pellissippi Campus Testing Center.
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II. Course Objectives*:
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A.
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Perform keyboarding
and word processing activities at employable standards. I, II, III
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B.
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Demonstrate the application
of basic language arts skills to basic business documents at employable
standards. IV, VII, IX,
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C.
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Understand and apply
basic records management's rules for both alphabetic and numeric filing.
X, XI
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D.
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Compute general office
financial applications and record-keeping activities. X, XI
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E.
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Retrieve, edit, and
print a spreadsheet and a database. (Database is optional for HCOA students.
HCOA students required to complete Professional-Medical module.) I, III
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*Roman numerals after
course objectives reference goals of the OST program.
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III. Instructional
Processes*:
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Students will:
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1.
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Solve keyboarding
and word processing problems based on real office documents until certification
standards are met. Problem Solving and Decision Making Outcome, Transitional
Strategies
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2.
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Solve language arts
problems based on real office situations until certification standards
are met. Problem Solving and Decision Making Outcome, Transitional
Strategies
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3.
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Solve records management
problems based on real office situations until certification standards
are met. Problem Solving and Decision Making Outcome, Transitional Strategies
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4.
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Solve financial record-keeping
problems based on real office situations until certification standards
are met. Problem Solving and Decision Making Outcome, Transitional Strategies
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5.
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Use technology to
promote the objectives of the course; specifically , the Windows operating
system, MS Office Professional, WordPerfect, and the OPAC testing software.
Technological Literacy Outcome
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*Strategies and outcomes
listed after instructional processes reference Pellissippi State's goals
for strengthening general education knowledge and skills, connecting coursework
to experiences beyond the classroom, and encouraging students to take active
and responsible roles in the educational process.
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IV. Expectations
for Student Performance*:
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Upon successful completion
of this course, the student should be able to:
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1.
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Demonstrate file
management utilities using Windows 2000 at 75 percent accuracy. A
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2.
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Keyboard at least
53 gross words per minute on a five-minute timed writing with 95 percent
accuracy. A
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3.
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Keyboard medical
writings at least 53 gross words per minute on a five-minute timed writing
with 95 percent accuracy. (HCOA concentration students-optional) A
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4.
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Demonstrate the ability
to use all of the following word processing functions at 100 percent accuracy:
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bold block indentcentercopy deletehard hyphenhard
page breakhard return hard spaceinsertmovespell
check printingunderscorewidow/orphan |
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5.
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Select appropriate
paragraphs and merge them into a correctly formatted business letter style
at 100 percent accuracy. A, B
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6.
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Transcribe a letter
(or medical report for HCOA students) from voice dictation at 75 percent
accuracy level. A, B
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7.
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Compose and format
minutes to a meeting from rough draft copy at 75 percent accuracy level.
A
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8.
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Demonstrate the ability
to use all of the following word processing function at 75 percent accuracy.
A
decimal tabheaders/footerspagination hard page breakright
justified tabspell check double underlineglobal
search/replaceprinting left justified tabsuperscriptsubscript |
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9.
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Demonstrate the proper
use of grammar rules as found in a business letter based on 75 percent
accuracy as validated by industry. B
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10.
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Demonstrate the proper
use of spelling as found in a business letter based on 75 percent accuracy
as validated by industry. B
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11.
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Demonstrate the proper
use of punctuation rules as found in a business letter based on 75 percent
accuracy as validated by industry. B
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12.
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Demonstrate the proper
use of capitalization rules as found in a business letter based on 75 percent
accuracy as validated by industry. B
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13.
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Index filing segments
for both alphabetic and numeric methods at 75 percent accuracy based on
ARMA Association of Records Managers and Administrators) standards. C
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14.
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Code filing segments
for both alphabetic and numeric methods at 75 percent accuracy based on
ARMA (Association of Records Managers and Administrators) standards. C
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15.
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Alphabetize filing
segments for both alphabetic and numeric methods at 75 percent accuracy
based on ARMA (Association of Records Managers and Administrators) standards.
C
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16.
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Reconcile an office
bank statement. D
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17.
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Prepare bank deposits
involving credits, debits, and petty cash transactions. D
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18.
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Demonstrate a 75
percent proficiency level on basic math applications as applied to business
activities. D
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19.
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Demonstrate ability
to maintain an office petty cash fund with deposits and disbursements.
D
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20.
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Demonstrate ability
to retrieve, edit, insert, and delete an Excel 2000 spreadsheet at 75 percent
proficiency level. E
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21.
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Demonstrate ability
to save and print an Excel 2000 spreadsheet. E
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22.
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Demonstrate ability
to add, modify, delete, sort, and print records in an Access 2000 database
at 75 percent proficiency level. (Optional for HCOA students) E
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23.
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Demonstrate the ability
to use correct medical terms, medical proofreading/language arts skills,
and medical transcription production at 75 percent proficiency level. (HCOA
concentration students only) A, B, E
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*Letters after performance
expectations reference the course objectives listed above.
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V. Evaluation:
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A. Testing Procedures:
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Student will take
the OPAC exam until standards are met or until 10 hours of test time has
expired. All testing will be completed at the Pellissippi Campus Testing
Center where accurate time logs will be maintained. Standards for certification
are set nationally by the International Association of Administrative Professionals
(formerly known as Professional Secretaries International) based on a two-year
comprehensive validity study that served as the
foundation for the PSI Postsecondary Model Curriculum for Office Careers. (On some tests, higher standards have been set by the OST faculty.) |
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B. Laboratory Expectations:
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N/A
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C. Field Work:
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N/A
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D. Other Evaluation
Methods:
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If applicable, will
be provided by instructor via syllabus supplement.
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E. Grading Scale:
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Grades are given
for each unit of the five modules required. The following grading scales
will be used for units passed as indicated below. You must pass all units
required for your OST option (Business or HCOA) at certification level
in order to receive a grade of "A" in the course.
GRADING SCALE FOR MODULES
1, 2, 3, 4 AND 5
Module testing will be done at the Pellissippi Campus Testing Center ONLY. Student will have 10 hours to complete all test units. Any tests completed after the 10 logged testing hours will not be accepted. All testing must be completed by midterm in the semester (see Calendar of Course Events for exact dates). NO EXTRA TESTING TIME WILL BE GIVEN. |
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VI. Policies:
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A. Attendance Policy:
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Pellissippi State
Technical Community College expects students to attend all scheduled instructional
activities. As a minimum, students in all courses must be present
for at least 75 percent of their scheduled class and laboratory meetings
in order to receive credit for the course. [NOTE: No differentiation is
noted for excused/unexcused absences. These will be treated as an
absence.]
Regular attendance is required to receive veteran's benefit pay. Instructors are required to report non-attendance of veterans to the Veterans Affairs Office which reports non-attendance to the Veterans Administration Regional Office. Payments are adjusted or canceled if attendance is not regular. |
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B. Academic Dishonesty:
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Plagiarism, cheating,
and other forms of academic dishonesty are prohibited. Students guilty
of academic misconduct, either directly or indirectly through participation
or assistance, are immediately responsible to the instructor of the class.
In addition to other possible disciplinary sanctions which may be imposed
through the regular Pellissippi State procedures as a result of academic
misconduct, the instructor has the authority to assign an F or a zero for
the exercise or examination or to assign an F in the course.
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C. Accommodations
for disabilities:
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If you need accommodation
because of a disability, if you have emergency medical information
to share, or if you need special arrangements in case the building must
be evacuated, please inform
the instructor immediately.Privately
after class or in the instructor's office.
To request accommodations
students must register with Services for Students with Disabilities: Goins
127 or 131, Phone: (865) 539-7153 or (865) 694-6751 Voice/TDD. |
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D. Other Policies:
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Computer Usage
Guidelines:
College-owned or –operated
computing resources are provided for use by students of Pellissippi State.All
students are responsible for the usage of Pellissippi State’s computingresources
in an effective, efficient, ethical and lawful manner.(Pellissippi
State, 2004-2006Catalog, pages
67-70) Students must have
a valid PSTCC ID to be presented on demand to gain access to PSTCC facilities. |
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