Institution Submitting plan      Pellissippi State Technical Community College

Chief Academic Officer                                       Jim Bruns                                  '

Chief Financial Officer                                           Ron Kesterson                        '

Chief Technology Officer                                       Robert Bryan                           '

President                                                                 Allen Edwards                         '

Date submitted                                                        May 4, 2001                            '

Section I:       The IT Planning Process ............................................................3

Section II:      Major Accomplishments Since Last Report ..........................6

Section III:     TAF Expenditures for 1999-2000 ..............................................8

Section IV:     Proposed TAF Expenditures for 2000-2001 ........................11

Section V:     Proposed list of non-TAF projects for 2000-2001 ...............13

At Pellissippi State, the IT planning process is an integral part of the college's overall strategic planning process and budget process. Items from the strategic plan are fed into the budget process and into the Information Systems plan.

As a part of the planning and budget process, the entire college fills out Action Plan forms detailing specific projects. For each Action Plan, the following is provided: the department or program or office, the budget account code, the priority, the need which was being addressed, the intended objective(s), the intended outcome(s), the estimated time frame, the related college goal, a statement of who will measure the progress of the specified need, a statement of how the progress will be measured, and a statement of how the assessment result(s) was to be used.

In addition, each Action Plan is given a project name if the need consisted of hardware, software, and/or peripheral computer items to be included in the IT plan. Finally, the financial cost of each item was broken down by year for each of the five years of the Strategic Plan, and for each of the following seven categories: 1) student needs (for scholarships, student workers, etc.), 2) physical facilities (renovations or buildings not in Campus Master Plan), 3) equipment (computers/peripherals, software), 4) equipment (audio/video, furniture, etc.), 5) program needs (software, supplies, books, other materials), 6) faculty/staff (new employees, part-time or temporary assistance, professional development), and 7) Endowments (perpetual income to support needs such as scholarships, professional development).

The Action Plans for each Division of the college are consolidated and prioritized within the Division by the vice president for the Division in coordination with the senior staff of the Division. Copies of the prioritized Action Plans are provided to the Business Office for inclusion in the budget and to Information Services for inclusion in the IT plan. Hence, the development of the IT plan is an integral part of the development of the college's strategic plan and the college's budget, and there is no separate process for the development of the IT plan. The resultant IT plan provides for renewal of existing technology and deployment of additional technology in order to maintain Pellissippi State as a leading institution in the instructional and administrative use of technology.

The 2001 IT plan provides for using TAF (Technology Access Fee) funds to replace the MCU in the Distance Learning Classroom, to replace obsolete computers in student computer labs, for the provision of computerized teaching stations and overhead LCD projectors for many non-computer classrooms, and for staffing of student computer labs with student lab assistants.

• Continued improvements in our data-networking infrastructure, including Cisco Ethernet switches and a route switch module, a firewall, category 5 wiring to replace thin wire, network management, test equipment, and DNS/DHCP management. The network is a flat switched Ethernet network. It is necessary to segment it because it has become too large to remain as a flat network. As a part of the segmentation process, it is necessary to reassign most of the IP addresses on campus. The network has evolved from 10MB to the desktop and a 10MB backbone, to 10MB to the desktop and a 100MB backbone, to 100MB to the desktop and a 100MB desktop. The process of converting from 10MB to the desktop to 100MB to the desktop is ongoing. The next step will be to convert the backbone to Gigabit speeds, but the Gigabit backbone project will not begin until 2002 at the earliest.
• Upgrades to Windows/2000 and Office/2000. All labs and many offices were converted to Windows/2000 last year. All labs and most offices were converted to Office/2000 last year. In this year, we will finish the conversion to Windows/2000 and Office /2000 on all machines. The XP versions of the software will not be deployed until fall 2002 at the earliest.
• Software to implement "push" technology to load software in student labs.
• Replacement and upgrades of obsolete computers in faculty and staff offices.
• Replacement of EPOS Voice Response system with a Touchnet system
• An imaging system to reduce paper storage and handling costs and to comply with SACS record keeping requirements
• Additional overhead projectors for classrooms.
• Deployment of Web for Employees.

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• Opened the new Magnolia Avenue campus, providing all technical support such as telephones, satellite downlink, closed circuit television system, master control, library, computer labs, office computers, distance learning classroom, and computer network
• Converted all computer labs and many office computers to Windows/2000
• Converted all computer labs and most office computers to Office/2000
• All TOS's on all SCT systems are being kept current
• Continued improvements in data networking infrastructure, using category 5 cabling to replace thin wire, and giving the campus switched 10/100 capability
• Provided a computerized teacher's station with a ceiling mounted LCD projector to ten non-computer classrooms
• Upgraded library workstations and added additional online data bases
• Conducted workshops on E-mail, HTML, and using the Web
• Taught information literacy, including use of traditional and online library resources, as a part of the curriculum for English 1010 and English 1020
• Installed CD-WORM drive to create CD's for instruction
• Achieved the third year of the ongoing three-year PC replacement plan, which integrates the replacement of student computers with TAF funds and the replacement of faculty/staff computers with college funds.
• Continued the deployment of WebCT and increased the number of Web courses
• Implemented Touchnet Payment Gateway to allow tuition and other payments by students over the Web

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