INFORMATION TECHNOLOGY PLAN

For The Tennessee Board of Regents

2002-2003

Institution Submitting plan: Pellissippi State Technical Community College

Chief Academic Officer:                                                               

Chief Financial Officer:                                                               

Chief Information Officer:                                                               

President:                                                                                       

Date submitted:               May 2, 2002



TABLE OF CONTENTS

Page

Section I:The IT Planning Process.........................................................................3
.

Section II:Major Accomplishments Since Last Report......................................7

Section III:TAF Expenditures for 2001-2002.........................................................9

Section IV:Proposed TAF Expenditures for 2002-2003.......................12

Section V:Proposed list of non-TAF projects for 2002-2003..............14

Small Projects.................................................................................................15

Large Projects.................................................................................................22

Section I.The IT Planning Process

At Pellissippi State, the IT planning process is an integral part of the college's overall strategic planning process and 

budget process.Items from the strategic plan are fed into the budget process and into the Information Systems plan.

As a part of the planning and budget process, the entire college fills out Action Plan forms detailing specific projects. For each 

Action Plan, the following is provided: the department or program or office, the budget account code, the priority, the need which was being addressed, the intended objective(s), the intended outcome(s), the estimated time frame, the related college goal, a statement of who will measure the progress of the specified need, a statement of how the progress will be measured, and a statement of how the assessment result(s) was to be used.

In addition, each Action Plan is given a project name if the need consisted of hardware, software, and/or peripheral computer items to be included in the IT plan. Finally, the financial cost of each item was broken down by year for each of the five years of the Strategic Plan, and for each of the following seven categories: 1) student needs (for scholarships, student workers, etc.), 2) physical facilities (renovations or buildings not in Campus Master Plan), 3) equipment (computers/peripherals, software), 4) equipment (audio/video, furniture, etc.), 5) program needs (software, supplies, books, other materials), 6) faculty/staff (new employees, part-time or temporary assistance, professional development), 

and 7) Endowments (perpetual income to support needs such as scholarships, professional development). 

The Action Plans for each Division of the college are consolidated and prioritized within the Division by the vice president for the Division in coordination with the senior staff of the Division. Copies of the prioritized Action Plans are provided to the Business Office for inclusion in the budget and to Information Services for inclusion in the IT plan. Hence, the development of the IT plan is an integral part of the development of the college's strategic plan and the college's budget, and there is no separate process for the development of the IT plan. The resultant IT plan provides for renewal of existing technology and deployment of additional technology in order to maintain Pellissippi State as a leading institution in the instructional and administrative use of technology. 

The 2002 IT plan provides for using TAF (Technology Access Fee) funds to replace obsolete computers in student computer labs, for the provision of computerized teaching stations and ceiling mounted LCD projectors for many non-computer classrooms, and for staffing of student computer labs with student lab assistants. 


 

The IT plan also provides for the following to be funded with non-TAF funds:

·Upgrades to Windows/XP and Office/2000.All labs and many offices were converted to Windows/2000 last year. 

All labs and most offices were converted to Office/2000 last year. In this year, we will finish the conversion to 

Windows/2000, and we will deploy Office/XP in all labs and most offices.

·Software to implement “push” technology to load software in student labs.

·Replacement and upgrades of obsolete computers in faculty and staff offices.

·Deployment of Web for Employees.

·Deployment of imaging in the Business Office

·Adobe Software for Math

·Server for Oracle Database Management Class

·Laser Check Writing System

·Deployment of imaging in Human Resource Office

·A new UPS for the computer room

·Replacement of College’s mail web server

·LISTSERV software to replace MAILSERV

·Microsoft Campus Agreement

·Cisco PIX Failover upgrade


 

Certification of Review of IT Policies.

Pellissippi State policy 08:04:04 requires that all IT policies be reviewed on an annual basis, and that certification 

of this review be included in the IT plan. The following is the status of the IT policies.

08:04:00  LIBRARY SERVICES POLICIES AND PROCEDURES

Status:      Updated 5 Nov 2001
 
08:04:01  EDUCATIONAL TECNOLOGY SERVICES CENTER
Status:Updated 18 May 2001
 

08:04:02  EDUCATIONAL RESOURCES CENTER (ERC) SERVICES

Status:Updated 18 May 2001
 

08:04:03  INFORMATION TECHNOLOGY SUPPORT CENTER OPEN COMPUTER LAB

Status:Updated 27 Aug 2001
 

08:04:04  INFORMATION TECHNOLOGY PLANNING PROCESS

Status:Updated 6 Aug 2001
 

08:13:00  NETWORK AND TECHNICAL SERVICES DEPARTMENT

Status:Reviewed 4/9/02, minor revision required.
 

08:13:01  MICROCOMPUTER USAGE

Status:Updated 17 Dec 2001
 

08:13:02  COMPUTER ACCOUNT POLICY

Status:Reviewed 4/09/02, minor revisions required

 

08:13:03  APPLICATION PROGRAMMING SUPPORT

Status:Reviewed 4/11/02 cosmetic changes required

 

08:13:04  WORLD-WIDE WEB (WWW) PAGE DEVELOPMENT GUIDE

Status:Reviewed 4/09/02 cosmetic changes required

 

08:13:05  COMPUTER SYSTEM USE

Status:Reviewed 4/09/02 minor revision required

 

08:13:06  COMPUTER SERVICES SUPPORT FOR INSTITUTIONAL PUBLIC SERVICE

Status:Reviewed, refers to TBR Guideline G-050

 

08:13:07  SOFTWARE COMPLIANCE AND DISPOSAL

Status:Reviewed 4/09/02 no changes required

Section II. Major Accomplishments Since Last Report

Major accomplishments since last report

·All TOS's on all SCT systems are being kept current

·Provided a computerized teacher's station with a ceiling mounted LCD projector to ten non-computer classrooms

·Upgraded library workstations and added additional online data bases

·Conducted workshops on E-mail, HTML, and using the Web

·Taught information literacy, including use of traditional and online library resources, as a part of the curriculum for 

English 1010 and English 1020

·Achieved the current year of the ongoing three-year PC replacement plan, which integrates the replacement of student 

computers with TAF funds and the replacement of faculty/staff computers with college funds.

·Continued the deployment of WebCT and increased the number of Web courses

·Began installation of networking upgrades to segment the network with VLAN’s, to deploy NAT and DHCP, and to raise 

backbone speeds to gigabits.

·Began installation of Exchange Server to replace obsolete PMDF E-Mail Server

·Implemented imaging for the records office

·Implemented hardware solution to control unauthorized software modifications in the student labs.

·Implemented software solution to provide faculty monitoring and control of PC’s in teaching labs

·Implemented Computer Output Laser Disk output for business office reports.

·Implemented EDI for electronic interchange of student transcripts

·Completed Library Instruction lab, with 27 workstations. Also functions as an Occasional Use lab.

·Replaced Library Security gates to improve entrance/exit traffic, and to improve ADA access to Library/ERC building.

·Replaced Division Street ERC Security Gates, so that all Security Gates at the four Library/ERC sites are now covered by a maintenance contract.

·Designed and conducted seminars on enhancing web development for faculty and staff.

·Designed “Web Work Days” which allow faculty and staff to have one-on-one sessions with a consulting specialist.

·Conducted a student survey for on-line students and used results to develop topics for student tutorials.

·Assisted with 95 course sections of web-enhanced courses, including placement of handouts, lab manuals, and quizzes.

Section III.TAF Expenditures for 2001 2002
 
TAF EXPENDITURES FOR 2001 - 2002
Location
Department

Qty
Description
Unit Cost
Total Cost
1
AL155
Music
6
Macintosh G4
2,582 
15,492 
2
AL226A
Natural Science
16
Dell OptiPlex
1,420 
22,720 
3
1
HP LaserJet 4100
1,350 
1,350 
4
BL101
ERC
12
Dell OptiPlex
1,420 
17,040 
5
1
HP LaserJet 4100
1,350 
1,350 
6
1
HP DeskJet
300 
300 
7
BL102
Testing Center
4
Dell OptiPlex
1,420 
5,680 
8
1
HP LaserJet 4100
1,350 
1,350 
9
BL105
Open Lab
25
Dell OptiPlex
1,420 
35,500 
10
1
Macintosh G4
2,582 
5,164 
11
2
HP LaserJet 4100
1,350 
2,700 
12
1
HP DeskJet
300 
300 
13
DV208
ERC
4
Dell OptiPlex
1,420 
5,680 
14
1
HP Laserjet 4100
1,350 
1,350 
15
DV208
Open Lab
24
Dell OptiPlex
1,420 
34,080 
16
4
HP LaserJet 4100
1,350 
5,400 
17
1
HP DeskJet
300 
300 
18
DV208
Learning Center
5
Dell OptiPlex
1,420 
7,100 
19
1
HP Laserjet 4100
1,350 
1,350 
20
DV215
Testing Center
2
Dell OptiPlex
1,420 
2,840 
21
1
HP LaserJet 4100
1,350 
1,350 
22
ER146
ERC
19
Dell OptiPlex OptiPlex
1,420 
26,980 
23
4
HP LaserJet 4100
1,350 
5,400 
24
ER312A
CGT
15
Macintosh G4
2,582 
38,730 
25
1
HP LaserJet 4100
1,350 
1,350 
26
1
Color Printer
1,300 
1,300 
27
ER312B
CGT
12
Macintosh G4
2,582 
30,984 
28
1
HP LaserJet 4100<