| DIRECTOR
Main Campus:
Goins room 226
Phone:
(865) 694-6526
E-mail:
slyarbrough@pstcc.edu
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As Director, Dr. Sharon Yarbrough is responsible for coordinating college-wide institutional effectiveness, strategic planning activities, and Performance Funding compliance and reporting. In addition, she determines sources of appropriate data that will be used to complete major reports for college-wide decision making, policy development, and assessment. Sharon and her staff work collaboratively to provide institutional data in a timely manner. |
| COORDINATOR
Main Campus:
Goins room 227A
Phone:
(865) 694-6431
E-mail:jhheuer@pstcc.edu
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As Coordinator, John Heuer designs and writes programs to extract appropriate information from the Student Information Systems (SIS) database for institutional reports. John prepares college data published in the Fact Book, and uses information management tools to support comprehensive documentation of departmental activities. |
| TECHNICAL CLERK
Main Campus:
Goins room 227B
Phone:
(865) 539-7037
E-mail: smlovingood@pstcc.edu
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As Technical Clerk, Susan Lovingood assists the Institutional Research and Grant Development Staff with the data maintenance process, preparation of reports and procedure documentation. She maintains the department's home page and Fact Book on the Web, looks for ways to save departmental supply costs, and helps develop standard processes to organize and improve the departmental and college workflow. |
| RESEARCH ASSOCIATE
Main Campus:
Goins room 230
Phone:
(865) 539-7247
E-mail:nburwell@pstcc.edu |

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As Research Associate, Nan Burwell assists in the preparation of institutional reports and surveys related to planning and assessment. She serves on the Banner project, including working on the migration of the Institutional Research Web site into a content management system. She analyzes data from the Fact Book and other sources, develops charts and slides used to present the material visually to others, and helps write grants. |
| RESEARCH ASSOCIATE
Main Campus:
Goins room 227A
Phone:
(865) 539-7215
E-mail: dglobertini@pstcc.edu |

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As Research Associate, Diana Lobertini works with Pellissippi State's Business and Community Services to develop projects and write grant proposals for external funding. She also serves as the liaison between the Institutional Research office and community and governmental offices in the College's service area. She often represents the College in regional consortia interested in creating partnerships to obtain federal support for educational and economic development projects. |
| WORK STUDY STUDENT
Main Campus:
Goins room 227B
Phone:
(865) 539-7037
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As a Work Study Student, assists with Institutional Research and Grant Development activities.
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