Password
not working for myPellissippi, E-Mail, Online Courses?
Complete this 3 -Step Process to Access your
accounts
Step 1: Look up Your P Number and Username If you already have this information, proceed directly to Step 2.
Step
2:
Go to this link. Password Reset Utility.
Step 3:
Wait 15 minutes, CLICK HERE
to change your password.
IMPORTANT
NOTE: Use a capital P and Your Pellissippi ID# in the
old password field when entering your P number, it is case sensitive.
Still having problems accessing your
account?
Q.
I received a “disabled”
message.
A.
This means you had 5 login attempts
using an incorrect password. Wait 20
minutes and the security lock will release your account.
Q. I received a “password successfully changed”
message, but I still can’t log in?
A. Delete your cache and cookies from your browser.
Your password is used for all systems: myPellissippi, E-Mail, Online Courses, login to campus, computers, and wireless access.
The Computer HelpDesk cannot reset passwords on the phone for no identification can be made.
Still need assistance? Stop by any of our four Open Computer Labs with identification or check out our Computer HelpDesk website.