Wireless Network at Pellissippi State

Wireless service on campus provides access to the internet and campus resources. You must have a valid PSTCC account in order to access the wireless network and have the appropriate wireless equipment. There are no wireless cards available for checkout. Please make sure that your wireless device is protected with the latest antivirus software available and is updated regularly. Antivirus software is available to download here for Pellissippi State students, faculty and staff.  To view the Wireless Login page go to https://psnet.pstcc.edu/login.pl


Computer Setup and Login
Wireless Network Hours of Availability
Location of Current Access Points
Printing Capabilities
Support
Wireless Setup for PC - detailed
Wireless Setup for MAC - detailed

Quick Computer setup and login:

Configure your computer (only complete once). If you are familiar with this setup, please verify the following settings and follow instructions for log in:

  1. SSID: PSNET (this must be in all caps)
  2. Encryption: Disable WEP (do not check the box)
  3. 802.11b compatibility required (B Card)
  4. Open a web browser (IE 6.0 or better required)
  5. Log in using your PSTCC username and password (Username only -- do not add @pstcc.edu)
  6. You must check the “I accept terms” before you can log in
  7. Read and become familiar with the policies that you must agree to
  8. Click on Log In
  9. Use the Logout popup window when finished to complete the log off

 

Detailed instructions for the PC or MAC are at the bottom of this page.

Wireless Network Hours of Availability:

Students: Monday through Saturday 7:00 a.m. - 9:30 p.m.
Fac/Staff: Sunday through Saturday 6:00 a.m. - 12:00 a.m.

Location of current Access Points:


Hardin Valley Campus:

ALEX First Floor

ALEX Performing Arts Center

ALEX Second Floor

ERC First Floor
ERC Second Floor
ERC Third Floor Computer Open Lab

ERC Third Floor Back Hallway near Labs

Goins Cafeteria and Annex
Goins Student Lounge

MCWH First Floor Hallway area

MCWH Second Floor
MCWH Third Floor
 

Blount County Center

ERC Area

Student Lounge area

 

Division Street Campus

First Floor Student Lounge area

Second Floor ERC area

 

Magnolia Avenue Campus

Cafeteria area

ERC area

 

Printing Capabilities:

Printing access (at this time) will be granted only in the Computer Open Lab on the Third Floor of the ERC at the Hardin Valley Campus. Printer drivers are automatically available with Windows 2000 and XP.   The printer is a Hewlett Packard 8150 with IP: 172.20.50.18.  Print commands may be submitted from any access point, but printouts will only be available in ER327.

Support:

Network and Technical Services provides web page support for the Pellissippi Wireless Network. No technical or hands-on assistance is available.

Wireless Setup for PC:

1. Click on Start > Control Panel > System > Hardware > Device Manager



Find the Network Adapters section and double click. This will show you the wireless adapter available. Make sure there is not a conflict symbol by the adapter (such as an exclamation point or flag). If there is a problem with your adapter you can try to solve by reinstalling the NIC software according to manufacturers instructions. Otherwise you will need to contact the manufacturer or dealer. If there are no problems, continue with the setup:

2. Click on Start > Control Panel > Network Connections (double click)

Next double click on Wireless Network Connection and click on the Properties button.

Next, Click on the Wireless Networks tab:

3. Configure the settings by clicking on the Configure button:



Add the PSNET as a network. This must be in all capital letters. You must also disable WEP by making sure no check is in the box (see example below).



4. Verify that Internet Protocol (TCP/IP) is listed under connections. Double click on Internet Protocol and click on the General Tab. Make sure the configuration is as shown below and click ok.



Once you have made these settings, you are now ready to log in. Simply:

  1. Start Internet Explorer – the browser will be redirected to the Pellissippi State Wireless Network Login Screen if configured correctly.
  2. Enter username and password (this is your PSTCC username for computer login and/or your E-mail account - do not add @pstcc.edu.)
  3. You must check the “I accept terms button before logon” before you can logon.
  4. Please read and become familiar with the Pellissippi State Wireless Policy the first time you access our wireless network.
  5. Logoff when finished by clicking on the logout popup window and “click to logout”. This window may be minimized to the task bar.


Wireless Setup for MAC:

1. Find the built in AirPort card symbol on the desktop and make sure AirPort is on.



2. Verify that PSNET network is shown as available and checked.

3. Once you have made these settings, you are now ready to log in. Simply:

  1. Start Internet Explorer – the browser will be redirected to the Pellissippi State Wireless Network Login Screen if configured correctly.
  2. Enter username and password (this is your PSTCC username for computer login and/or your E-mail account - do not add @pstcc.edu.)
  3. You must check the “I accept terms button before logon” before you can logon.
  4. Please read and become familiar with the Pellissippi State Wireless Policy the first time you access our wireless network.
  5. Logoff when finished by clicking on the logout popup window and “click to logout”. This window may be minimized to the task bar.

Revised February 13, 2006

By Lois Williams