24-Hour EMERGENCY NUMBERS Family Crisis Center (violence) 637-8000 Serenity Shelter (violence) 971-4673 Hope Line (suicide prevention) 800-784-2433 Safe Haven (sexual) 522-7273 Family Justice Center 521-6336 Assistance Animal Emergencies After-Hours Pet Emergency Clinic 966-3888 Pet Emergency Clinic (Ailer Ave.) 637-0114 MENTAL HEALTH EMERGENCY Cherokee Health Systems 866-257-9769 Helen Ross McNabb 637-9711 Mental Health Assoc. of East TN 584-9125 Mobile Crisis Unit 539-2409 National Alliance for the Mentally Ill (NAMI) 602-7807 Peninsula Behavioral Health (Outpatient Center ) 970-9800 EMPLOYMENT UT Center on Disability & Employment 974-9400 Goodwill Industries 588-8567 Heart of Knoxville Career Center (PSTCC Magnolia Campus) 329-3166 Tennessee Career Center (CAC) 594-5500 Vocational RehabilitationKnox County Health Dept. 594-6060 FOOD PANTRIES Angelic Ministries 523-8884 FISH 523-7900 Ladies of Charity 522-6341 Love Kitchen 546-3248 Food Distribution/CAC 546-3500 Baptist Center 525-9068 HARDSHIP ASSISTANCE CAC Homeward Bound 546-3500 Catholic Charities 524-9896 Community Chest 938-3517 Family Support Program 523-0491 Low Income Home Emergency Heating Program/CAC 637-6700 Volunteer Ministries 524-3926 HEALTH CARE Free Medical Clinic 577-5561 Interfaith Health Clinic 546-7330 Knox County Health Dept. 215-5000 Knox County Health Dept. (dentistry) 215-5110 HOUSING Elizabeth House 971-3570 Knox County Housing Authority 637-7942 Knox Housing Partnership 637-1679 Knoxville Community Development Co. (KCDC) 403-1100 City of Knoxville Community Development Division 215-2120 TRANSPORTATION CAC Transit Job Ride (PSTCC Shuttle) 524-0319 ETHRA 800-232-1560 KAT Lift para-transit 215-7850 Knoxville Area Transit (KAT) 637-3000 Non-driver identification cards 594-6399 KNOXVILLE and KNOX COUNTY Accessible parking permit (DMV) 215-2385 Amputee Coalition of America (ACA) 524-8772 Department of Human Services (DHS) 594-6060 Disability Resource Center (DRC) 637-3666 East TN Technology Access Center (ETTAC) 219-0130 Knox County: Disability Services Coordinator 215-2952 City of Knoxville: Disability Services Coordinator 215-2034 RECREATION Knox County Libraries 215-8750 Knox County Recreation Department 215-6600 Knoxville City Parks and Recreation 215-1407 Library Services for the Deaf and Hard of Hearing 800-342-3262 TN Library for the Blind & Physically Handicapped 800-342-3308 Dream Playground: KCDC 403-1194 Dream Playground: DRC 637-3666 INFO LINE ADA 800-514-0301 Knoxville City Services 311 Local Social Services 211 Tell Me! 800-555-8355 Free directory assistance 800-373-3411 Job Accommodation Network (JAN) 800-526-7234 ADVOCACY ADAPT Independent Living 901-726-6404 Equal Opportunity Employment Commission (EEOC) 615-736-5820 Office of Civil Rights (OCR) 800-368-1019 TN Disability Coalition 615-383-9442 TN Human Rights Commission 594-6500 TN Protection & Advocacy 689-9020 Disability Law & Advocacy Center (DLAC) 689-9020 East EN Project BRAIN 689-1797 Knox County Veterans’ Affairs 215-5645 Knoxville Legal Aid Society 637-0484 RELAY SERVICES Sorenson Video Relay Service: Customer Service 801-287-9400 Tennessee Relay Center: Customer Service 866-503-0868 Compiled by Services for Students with Disabilities Updated October 2007