RESOURCE GUIDE – PHONE NUMBERS EMERGENCY NUMBERS Family Crisis Center (24-hour hotline for family violence) 637-8000 Hope Line (suicide prevention) 800-784-2433 Safe Haven (24-hour hotline for sexual abuse/assault) 522-7273 Serenity Shelter (24-hour hotline for family violence) 971-4673 Violence Hot Line 521-6336 MENTAL HEALTH EMERGENCY NUMBERS Cherokee Health Systems 866-257-9769 Helen Ross McNabb 637-9711 Mental Health Assoc. of East TN 584-9125 Mobile Crisis Unit 539-2409 National Alliance for the Mentally Ill (NAMI) 602-7807 Overlook Center 588-2936 Peninsula Behavioral Health Outpatient Center 970-9800 EMPLOYMENT Center on Disability & Employment 974-9180 Goodwill Industries 588-8567 Heart of Knoxville Career Center (PSTCC Magnolia Campus) 329-3166 Tennessee Career Center (also EEOC, Employment Security) 594-5500 UT Workforce Connections 974-9178 Vocational Rehabilitation 594-6060 FOOD PANTRIES Angel Food Ministries (discount food packages) 609-1060 Angelic Ministries 523-8884 Baptist Center 523-8567 FISH 523-7900 Ladies of Charity 522-6341 Love Kitchen 525-9068 St. James Episcopal Church 546-3500 HARDSHIP ASSISTANCE CAC Homeward Bound 938-3517 Catholic Charities 545-7530 Community Chest 637-6300 Family Support Program ($ for home repair, mobility devices, etc.) 523-0491 LHEAP (Low Income Home Emergency Heating Program/CAC) 215-5110 Volunteer Ministries 524-3925 HEALTH CARE Blount Smiles (low-cost dentistry; Maryville) 983-4541 Free Medical Clinic 577-5561 Interfaith Health Clinic 546-7330 Knox County Health Dept. 546-3248 HOTLINES ADA Hotline 800-514-0301 Free 411 Directory Assistance 800-373-3411 JAN (Job Accommodation Network) 800-526-7234 Knoxville City Services 311 Local Resources 211 Sorenson Communications Video Relay Service 801-287-9400 Tell Me! (voice-activated info, i.e. weather & local info) 800-555-8355 Tennessee Relay Center 711 HOUSING Elizabeth House 971-3570 Knox County Housing Authority 637-7942 Knox Housing Partnership 637-1679 Knoxville City Community Development Division (Fair Housing) 403-1258 Knoxville's Community Development Corporation (KCDC) 215-2120 KNOXVILLE and KNOX COUNTY Accessible parking info (DMV) 215-2385 Amputee Coalition of America (ACA) 524-8772 DHS (food stamps, other services) 594-6060 Disability Law & Advocacy Center (DLAC) 800-342-1660 Disability Resource Center (DRC) 637-3666 East TN Technology Access Center (ETTAC) 219-0130 Knoxville Community of the Deaf (KCD) 579-0832 Knox County Disability Services Coordinator 215-2952 Knoxville (City) Disability Services Coordinator 215-2034 Project BRAIN (Brain Resource & Information Network) 689-1797 TN School f/t Deaf (TSD) 594-6022 RECREATION Knox County Libraries 215-8750 Knox County Recreation Department 215-6600 Knoxville City Parks and Recreation 215-1407 Library Services for the Deaf and Hard of Hearing 800-342-3262 Metro Pulse (local entertainment) 522-5399 TN Library for the Blind & Physically Handicapped 800-342-3308 TRANSPORTATION CAC Job Ride/PSTCC Shuttle 544-7433 ETHRA 408-0843 ext. “0” KAT Lift paratransit (accessible vans service) 215-7850 Knoxville Area Transit (KAT) 637-3000 Non-driver Identification Cards 594-6399 ADVOCACY ADAPT 901-726-6404 Equal Opportunity Employment Commission (EEOC) 615-736-5820 Office of Civil Rights 800-368-1019 Solutions 523-8009 TN Disability Coalition 615-383-9442 TN Human Rights Commission 594-6500