PELLISSIPPI STATE TECHNICAL COMMUNITY COLLEGE MASTER SYLLABUS
CIW Server Administrator  WEB 2601
Class Hours: 3			Credit Hours: 3
Laboratory Hours: 0.0			Revised: Fall 07
NOTE: This course is not designed for transfer credit.
Catalog Course Description:
	This course focuses on server and network administration tasks and tools implemented by IT professionals. Students will learn to configure and manage corporate Internet and intranet infrastructure; monitor Web, FTP, news, and mail servers; and figure and deploy e-business solutions servers. CIW Server Administrators manage and tune corporate e-business solutions and infrastructure including Web, FTP, news and mail servers, for midsize to large businesses.
Entry Level Standards:
	Students taking this course should be proficient in Windows XP
Prerequisites:
	WEB 2200
Co-requisites:
	WEB 2691
Textbook(s) and Other Course Materials:
	1) Text: Internet System Management: Student Guide, ComputerPREP/Prosoft Training. ISBN: 1-58143-855-9 2) Text: Advanced Internet Management: Student Guide, ComputerPREP/Prosoft Training. ISBN: 1-58143-861-3 3) Hardware and Software Requirements: § Pentium III/750 MHz processing speed § 256 MB RAM § Monitor capable of at least 800 x 600 resolution § CD-ROM drive § 56 kbps modem with Internet access (high speed such as cable modem or DSL recommended if possible) § Operating System: Windows XP § Basic text editor § FTP or Telnet software
I. Week/Unit/Topic Basis:
	1	Lesson 1: IT Systems and Services Overview. Lesson 2: Internet System Installation and Configuration Issues Assignment 1
	2	Lesson 3: Configuring the System Lesson 4: User Management Essentials Assignment 2
	3	Lesson 5: Managing Users in Windows 2000 Lesson 6: Managing Users in Linux Assignment 3 Quiz 1
	4	Lesson 7: Name Resolution in LANs with DNS Lesson 8: Name Resolution with WINS and Samba Assignment 4
	5	Lesson 9: Implementing Internet Services Assignment 5
	6	Lesson 1: Mission-Critical Services Lesson 2: Installing and Configuring a Web Server Assignment 6 Quiz 2
	7	Lesson 3: Advanced Web Server Configuration Lesson 4: Enabling Secure Sockets Layer Assignment 7
	8	Lesson 5: Configuring and Managing a News Server Lesson 6: E-Mail Server Essentials Assignment 8
	9	Lesson 7: Configuring E-Mail Servers Lesson 8: Proxy Servers Assignment 9 Quiz 3
	10	Lesson 9: Logging Activity Lesson 10: Monitoring and Optimizing Internet Servers Assignment 10
	11	Lesson 11: Fault Tolerance and System Backup Lesson 12: Security Overview Assignment 11 Quiz 4
	12	Cumulative Final Exam
	13	Co-course 2691 coursework
	14	Co-course 2691 coursework
	15	Certificate exam taken in co-course 2691.
II. Course Objectives*:
	A.	Explain common IT services, focusing on hardware platforms and frequently used operating systems. (I)
	B.	Apply TCP/IP configuration parameters, and Windows 2000, and Linux system configuration with static IP addresses. (I, IV)
	C.	Apply user access levels, password policies, and permissions based on standard practice and procedures. (I, II)
	D.	Describe management of users in Windows 2000 and Linux. (I, IV)
	E.	Explain Domain Name System (DNS) in Windows 2000 and Linux. (I, II)
	F.	Use name resolution options for LANs and WANs, including the Windows Internet Naming Service (WINS) and Samba. (II)
	G.	Use Internet services including FTP and Telnet, and control of access to these services. (II, IV)
	H.	Utilize web servers, including Microsoft IIS and Apache Server. (II, IV)
	I.	Perform advanced Web server administration tasks. (II, IV)
	J.	Utilize user-based access to Web servers. (II, IV)
	K.	Explain the limitation of access based on IP addresses. (II, IV)
	L.	Describe the functionality of a Web server, including Perl configuration and additional services. (II, IV)
	M.	Apply web server connection to a database via Open Database Connectivity (ODBC). (II, IV)
	N.	Apply configuration and management of streaming media servers. (II, IV)
	O.	Utilize Secure Sockets Layer (SSL) transactions. (II, IV)
	P.	Apply management of news servers. (II, IV)
	Q.	Describe configuration and management of SMTP, IMAP and POP3 e-mail servers. (II, IV)
	R.	Perform server and service log analysis. (II, IV)
	S.	Explain configuration and management of proxy servers and Internet servers. (II, IV)
	T.	Perform system performance evaluation. (II, IV)
	U.	Describe internal and external security risks. (II, IV)
*Roman numerals after course objectives reference goals of the WEB program.
III. Instructional Processes*:
Students will:
	1.	Explain the server and network administration tasks and tools required by IT professionals. (Technological literacy outcome)
	2.	Identify the current direction and application of server administration. (Technological literacy outcome)
	3.	Identify the differences between e-business solutions and infrastructure tools used in midsize to large businesses. (Technological literacy outcome)
	4.	Monitor FTP, news and mail servers, and Web servers. (Technological literacy outcome)
	5.	Configure and deploy e-business solutions servers. (Active Learning Strategies)
	6.	Use research activities to promote independent thinking. (Active Learning Strategies)
	7.	Use software tools and web development skills to administer web sites that are functional and efficient. (Active Learning Strategies)
*Strategies and outcomes listed after instructional processes reference TBR's goals for strengthening general education knowledge and skills, connecting course work to experiences beyond the classroom, and encouraging students to take active and responsible roles in the educational process.
IV. Expectations for Student Performance*:
Upon successful completion of this course, the student should be able to:
	1.	List the services offered by IT departments. (A)
	2.	Identify backbone and mission-critical services offered by IT departments. (A)
	3.	Discuss the concepts of system maintenance, including fault tolerance, server optimization, and backup. (A)
	4.	Identify common hardware platforms. (A)
	5.	Describe capabilities of various platform components, including multiple CPUs, I/O issues, and system memory. (A)
	6.	Define bandwidth and throughput (A)
	7.	Identify common network operating systems (A)
	8.	Determine the ideal operating system for a given environment. (A)
	9.	Discuss system installation issues. (A)
	10.	List key TCP/IP configuration parameters. (B)
	11.	Add NICs in Windows 2000 and Linux (B)
	12.	Configure Windows 2000 with static IP addresses. (B)
	13.	Configure Linux with static IP addresses. (B)
	14.	Describe how DHCP works. (B)
	15.	Define authentication. (C)
	16.	Explain the share-level and user-level access security models. (C)
	17.	Identify the purposes and functions of logon accounts, groups, and passwords. (C)
	18.	Create a network password policy using standard practices and procedures. (C)
	19.	Discuss permissions issues. (C)
	20.	Describe the relationship between permissions and user profiles (C)
	21.	Use administrative utilities for specific networks and operating systems (C)
	22.	Identify the permissions needed to add, delete, or modify user accounts. (D)
	23.	Identify the purpose of the Windows 2000 Security Accounts Manager. (D)
	24.	Enforce system wide policies, including account lockout settings, password rules, and password aging. (D)
	25.	Convert a FAT drive to NTFS. (D)
	26.	Enable auditing in Windows 2000 Server. (D)
	27.	View local and remote events in Event Viewer. (D)
	28.	Manage file and directory ownership. (D)
	29.	Manage user rights. (D)
	30.	Enable custom user settings, such as specifying home directories, logon scripts, and dial-in access. (D)
	31.	Identify accounts used by Windows 2000 services. (D)
	32.	Create new accounts on Linux systems. (D)
	33.	Set password-aging policies on Linux systems. (D)
	34.	Set account policies in Linux. (D)
	35.	View user accounts used by system daemons. (D)
	36.	Explain run levels. (D)
	37.	Use the ntsysv and chkconfig commands. (D)
	38.	Explain the Domain Name System (DNS). (E)
	39.	Identify DNS components, including zones, name server types, and resolvers. (E)
	40.	List and create the common DNS record types, including A, NS, and CNAME. (E)
	41.	Define reverse DNS lookup. (E)
	42.	Implement DNS in Windows 2000 and Linux. (E)
	43.	Deploy Dynamic DNS (DDNS). (E)
	44.	Configure caching servers and forwarders. (E)
	45.	Use nslookup and additional troubleshooting tools. (E)
	46.	Explain the basics of NetBIOS, including the NetBIOS naming convention. (F)
	47.	Identify additional name resolution options for LANs and WANs. (F)
	48.	Implement and manage WINS. (F)
	49.	Use Samba to create a WINS server in UNIX. (F)
	50.	Configure a UNIX system as a WINS client. (F)
	51.	Configure Samba systems to use Windows 2000 authentication. (F)
	52.	Create and manage shares using Samba. (F)
	53.	Deploy user-level and anonymous FTP access in Windows 2000 and Linux. (G)
	54.	Describe standard and passive FTP. (G)
	55.	Configure Telnet for Windows 2000 and Linux. (G)
	56.	Configure finger in Linux. (G)
	57.	Control access to Linux services. (G)
	58.	Identify foundational services, including DNS, WINS, and Samba. (H)
	59.	List mission-critical services, including Web servers, databases, e-commerce servers, news servers, streaming media servers, e-mail servers, and proxy servers. (H)
	60.	Discuss system maintenance and logging. (I)
	61.	Describe performance monitoring and server optimization issues. (I)
	62.	Explain the importance of implementing security features for your servers. (I)
	63.	Identify the basic functions of a Web server. (I)
	64.	Explain how a Web server identifies file types. (I)
	65.	Customize the server root directories. (I)
	66.	Redirect URLs and add default document types. (I)
	67.	Enable user-based authentication for the Web server. (J)
	68.	Control access to a Web server based on IP address. (K)
	69.	Enable HTML administration for IIS 5.0. (L)
	70.	Create virtual servers and directories (i.e. aliases) in IIS and Apache Server. (L)
	71.	Implement common e-commerce elements, including databases and streaming media services. (M, N)
	72.	Identify key HTTP error messages. (N)
	73.	Create a custom HTTP error message in IIS 5.0 (N)
	74.	Explain how Web servers and clients and clients use MIME. (N)