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Contact and Staff Information

FAQ: May I inquire about my son/daughter/spouse's account?

In an effort to adhere to federal privacy laws, the Financial Aid Office restricts the release of certain private student information (regardless of age). Students must contact us personally to check the status of their financial aid application and awards. Often, we will be unable to release information to third parties (i.e., parents, spouses, etc.) without a signed release form on file from the student. To obtain a Disclosure of Records form, the student must visit the Admissions and Records Office in person and present a photo ID.

Contacting Financial Aid

      • By Phone:
        865-694-6400
      • By Fax:
        865-539-7691
      • By e-mail:
        financialaid@pstcc.edu
        (For general questions and submitting scanned documents only. Please use myPSCC for account specific information. For your protection, you should not send any unencrypted emails that contain Non-public Personal Information (NPI), such as your Social Security Number or medical information, because your email could be intercepted by unintended parties. If you need to send us information such as this, please submit in-person or via fax.)
      • By mail:
        Pellissippi State Community College
        Financial Aid Office
        P.O. Box 22990
        Knoxville, TN 37933-0990
      • In Person:

        Hardin Valley Campus
        Goins Administration Building, Room 157
        Phone: 865-694-6400

        Office Hours:
        Mon.—Thurs.: 8:00am-6:00pm
        Fri.: 8:00am-4:30pm

        Phone Hours:
        Monday: 8:00am-6:00pm
        Tues.—Thurs.: 8:00am-5:00pm
        Fri.: 8:00am-4:30pm


        Blount County Campus
        Room 122
        Phone: 865-981-5300
        Thursday: 8:30am-4:30pm
        Friday: 8:30am-4:30pm


        Division Street Campus
        Room 115
        Phone: 865-971-5200
        Closed For Summer


        Magnolia Avenue Campus
        Room 154
        Phone: 865-329-3100
        Tuesday: 8:30am-4:30pm
        Wednesday: 8:30am-4:30pm


        Strawberry Plains Campus
        Room: Main Office
        Phone: 865-225-2300
        Wednesday: 8:00am-4:30pm

Financial Aid Office Staff

Richard Smelser, Financial Aid Director

Nadia Keyes, Financial Aid Manager

Michelle Baird, Financial Aid Coordinator

David Barreto, Financial Aid Coordinator

Aneshia Brown, Financial Aid Coordinator

Tara Collins, Financial Aid Assistant

Arlene Davis, Information Processing Specialist

Jordan Huettel, Financial Aid Coordinator

James Hydusik, Functional Support Technician

Christy Kohlmeyer, Financial Aid Coordinator

Melanie McCammon, Financial Aid Coordinator

Jacob Moore, Financial Aid Coordinator

Abbie Oran, Financial Aid Assistant

Sharon Shastid, Financial Aid Coordinator and VA Certifying Official