Satisfactory Academic Progress
Contact Us
Financial Aid Office
10915 Hardin Valley Road
P.O. Box 22990
Knoxville, TN 37933-0990
Main: 865-694-6400
Fax: 865-539-7691
financialaid@pstcc.edu
School Code: 012693
Hardin Valley Campus
Goins Administration Building, Room 157
Mon: 8:00 a.m.-6:00 pm
Tues.—Fri.: 8:00 am-4:30 pm
Phone: 865-694-6400
Blount County Campus
Room 122
Wed. and Thurs.: 8:00 am-4:30 pm
Phone: 865-981-5335
Division Street Campus
(Closed June & July)
Room 114
Tues. and Fri.: 8:00 am-4:30 pm
Phone: 865-971-5252
Magnolia Avenue Campus
Room 154
Wed. and Thurs.: 8:00 am-4:30 pm
Phone: 865-329-3118
Strawberry Plains Campus
Room: TBA
Hours: TBA
Phone: 865-694-6400
Check Your SAP Status ONLINE!
- Login to myPellissippi (opens in new tab/window).
- Click on the "Registration" tab.
- Under "Registration Information" click "Financial Aid Account Information."
- Click on "Satisfactory Academic Progress (SAP) status"
- Your SAP status for a specific semester are listed here.
- If you are NOT in good SAP standing, please follow the instructions below for information on appealing this.
Satisfactory Academic Progress (SAP) Standards
In order to maintain eligibility for receiving financial aid, federal regulations require that all Title IV aid recipients make satisfactory academic progress (SAP) towards achieving a degree. Progress is measured by evaluating the student's cumulative grade point average, credits earned in relation to attempted hours, and length of the academic program. Below is a detailed listing of all the SAP requirements that must be met to maintain Title IV financial aid eligibility:
Cumulative Grade Point Average (GPA)Students must maintain a cumulative GPA of 2.0 at the end of each term of enrollment. If the student does not meet the cumulative GPA requirement as stated above, he/she will be placed in a financial aid "warning" status. The student will be allowed to receive financial aid for the next term that he/she attends; however, the student's status will be evaluated after the "warning" term, and the student must meet the required cumulative GPA of 2.0 and be passing a cumulative 67% of attempted hours. If the student does not meet the cumulative GPA requirements or the cumulative completed hours requirement, he/she will be placed on financial aid suspension until either of the following occurs:
- Student completes a future term passing a cumulative 67% of attempted hours AND achieving a 2.0 cumulative GPA.
- Studentcompletes the appeal process and it is approved.
If the appeal is approved, the student will be placed on probation for one term and will need to reach a 2.0 cumulative GPA and pass a cumulative 67% of attempted hours by the end of the probation period. If this is not mathematically possible to achieve in one term, the student will be placed on an academic plan.
Attempted Hours vs. Completed Hours
Students must pass at least 67% of attempted hours on a cumulative basis in order to maintain financial aid eligibility. For purposes of attempted vs. completed consideration, passing grades include: A, B, C, D, P. If the student does not meet the attempted vs. completed hours requirement he/she will be placed on a “warning” status. The student will be allowed to receive financial aid for the next term that he/she attends; however, the student's status will be evaluated after the "warning" term, and the student must meet the required cumulative GPA of 2.0 and be passing a cumulative 67% of attempted hours. If the student does not meet the cumulative GPA requirements or the cumulative completed hours requirement, he/she will be placed on financial aid suspension until either of the following occurs:
- Student completes a future term and passes a cumulative 67% of attempted hours and achieves a 2.0 cumulative GPA.
- Student completes the appeal process and it is approved.
If the appeal is approved, the student will be placed on probation for one term and will need to reach a 2.0 cumulative GPA and pass a cumulative 67% of attempted hours by the end of the probation period. If this is not mathematically possible to achieve in one term, the student will be placed on an academic plan.
Maximum Hours
Students are allowed to receive financial aid for up to 150% of the required hours in an Associate Degree program. An Associate Degree program at Pellissippi State is 60 hours. 150% of 60 hours is a total of 90 hours allowed. Remedial hours are not considered part of an Associates Degree program; therefore, are not considered in the maximum hours calculation. Students that exceed the 90 hours of attempted work will be placed on financial aid suspension until the following occurs:
- Student completes the appeal process, and it is approved with the student being placed on an academic plan established by an academic advisor, ensuring current associate degree program completion within a specified number of terms.
The maximum hour requirement is reviewed at the end of each term. The following items also apply to the maximum hours requirement:
- Transfer Students: Credits/grades officially accepted by Pellissippi State are included in the cumulative attempted hours limitation as stated above.
- Second Degree Students: Students who enroll to obtain a second degree are subject to the above limitations as well.
- Repeated Courses: These attempted hours are also included in the maximum hour limitations as stated above.
- Withdrawn/Incomplete Courses: These attempted hours are also included in the maximum hour limitations as state above.
Appeal Process
Check Your SAP Appeal Status ONLINE!
- Login to myPellissippi (opens in new tab/window).
- Click on the "Registration" tab.
- Under "Registration Information" click "Financial Aid Account Information"
- Click on "Your Messages/Notices"
- Select the appropriate aid year:
"Award Year 2011-2012" for Summer 2012
“Award Year 2012-2013" for Fall 2012 - The decision made regarding your appeal will be posted here.
If extenuating circumstances preclude a student from meeting the standards listed above, the student may file an appeal. Documentation must be provided to substantiate the reason for the appeal. Only complete and legible appeals will be considered. Submitting an appeal does not constitute approval.
Forms:
Appeals will be considered for the following reasons:
- Serious injury or illness of the student
- Death, serious injury/illness of immediate family member (mother, father, sibling, spouse, child)
- Family trauma which occurred during the semester in question
- Other extenuating circumstances
Process for filing an appeal:
Complete the Satisfactory Academic Progress (SAP) appeal form. Include a written statement by the student indicating what occurred that resulted in the unsatisfactory progress and what has changed that will now allow for student's success. (SAP appeal form can be downloaded from the Pellissippi State Financial Aid website). If the appeal is for maximum hours, the student must request that his/her advisor completes the verification of hours form located on the back side of the appeal.
- Attach appropriate documentation supporting reason stated in appeal.
- Submit all information to the Financial Aid Office for review.
The following criteria will be considered when reviewing appeals:
- Academic progress (including grades from other schools)
- Remaining hours in program of student
- Amount of aid already received (including aid from other schools)
- Demonstrated ability to complete the program
- Number of major changes – only 2 major changes while attending Pellissippi State will be considered for an appeal.
Federal regulations allow for the approval of appeals only under the following conditions:
- It has been determined that the student will be able to meet SAP standards after the subsequent term; OR
- An Individual Academic Plan (IAP) containing specific term GPA requirements and specific term completion ratio is developed for a student that, if followed, will ensure that the student is able to meet SAP standards within a determined number of semesters. The option must be approved and monitored by the Financial Aid Office. Maximum hour plans will be created by an advisor and signed by the student in agreement; however, GPA and/or Completion Rate Appeals will be considered agreed to by the student upon confirmation of courses at the start of their probationary term.
If the appeal is approved under either of the above methods, the student will be placed on "probation" for the next term. The student may be required to fulfill specific terms and conditions such as: taking a reduced course loan or enrolling in specific courses.
Important Facts about SAP:
- Students placed on "warning," "probation," or "suspension" will be notified via their myPellissppi account.
- Students are limited to two appeals during the course of their enrollment at Pellissippi State.
- All decisions made by the Satisfactory Academic Progress Committee are final and cannot be re-appealed.





