Open Lab User

Mobile Devices

Over the next few weeks the College will be moving our email accounts to the new 2013 Microsoft Exchange server and then onto Office 365. This will give us new opportunities for technology as well as functional options for users.  We appreciate your patience as we make these transitions.  At any time please contact the Helpdesk if you have issues by email at or 865-694-6537 or visit our webpage

When setting up mobile devices it’s better to remove the old account and set it up again for the new server.  If you let the mobile device AutoDetect the mailbox server it will pick up the wrong server(  You will have to manually configure the server to “”.  Make sure email address is fully type out with the “”, domain is set for “pstccad”, and username doesn’t have the “”.   


Mobile Device Setup:

Exchange 2013 Server information:





Iphone & Ipad:  Click Here for Detailed iOS Instructions

Droid Phone Screenshot            IPAD

Droid Razr Maxx:

Droid Razr Maxx Screen shot