Open Lab User

Microsoft Outlook Desktop

Over the next few weeks the College will be moving our email accounts to the new 2013 Microsoft Exchange server and then onto Office 365. This will give us new opportunities for technology as well as functional options for users.  We appreciate your patience as we make these transitions.  At any time please contact the Helpdesk if you have issues by email at or 865-694-6537 or visit our webpage

This migration will create some temporary issues with previously shared calendars.  Users will need to re-share their personal Outlook calendars with those users that they wish to have access to view or edit their personal calendars.  We have found that the resharing of these calendars is very successful and simple from the OWA (Webmail) application.  Please see the steps below for instructions on re-sharing your personal Outlook calendar.


Sharing Calendars

Note: This works best if done from OWA (Outlook Web Application available from the Pellissippi Homepage at the Webmail Link)

 1. Log into Pellissippi Webmail with your Pellissippi username\password. Click on Calendar and then Share.

 2. Enter the email addresses for those you want to share your calendar at the top and choose the appropriate level of access from the right.  Then click Send in the top lefthand corner of the dialog box.

 3.  The recipients will receive the below message in the form of an email in their Inbox.  They need only to click on "Open this Calendar" to then have access to your calendar in their Shared Calendars under the Calendar View.

 4. At some point the user may be prompted for their Pellissippi username\password again.  Just re-enter this information and also try "Use another Account" with your credentials if still prompted.  This should just happen one time and will not be consistent with all users.