Computer Helpdesk
PSCC WebMail
Open Computer Labs

Computer Helpdesk

Welcome to the Information Technology Support Helpdesk at Pellissippi State Community College in Knoxville, TN.  The Helpdesk is your point of contact for all questions or problems regarding Pellissippi State computer services, equipment, and software.

Contact Us

  • Email:
  • Phone/Voice:  865-694-6537
  • Fax:  865-694-6706
  • Live Chat Online (subject to agent availability)
  • Text:  66746, begin message with keyword pstech
    [Example: pstech How do I reset my password?]

  • At Blount County Campus:  865-981-5360, room BL174
  • At Division Street Campus:  865-971-5233, room DV208
  • At Hardin Valley Campus: 865-694-6537, room ER327
  • At Strawberry Plains Campus:  865-225-2309, room ST2654

Connect With Us

PSCC Helpdesk on Facebook  PSCC Helpdesk on TwitterPSCC Helpdesk Blog


No Current Announcements

Computer and Data Usage Policies

All faculty, students and staff are responsible for abiding by the Computer Usage Guidelines. Please click  below for the official policies.

Policy 08:13:12 Access to Institutional Data (PDF)

Policy 08:13:05 Computer System Use (PDF)

Policy 08:04:03 Information Technology Support Open Computer Lab (PDF)

Report an Information Technology Security Incident (PDF form)

Copyright Infringement Information

About Helpdesk