Computer Helpdesk
PSCC WebMail
Open Computer Labs

Computer Helpdesk


Welcome to the Information Technology Support Center Helpdesk at Pellissippi State Community College in Knoxville, TN.  The Helpdesk is your point of contact for all questions or problems regarding Pellissippi State computer services, equipment, and software.


Contact Us

  • Email:  helpdesk@pstcc.edu
  • Phone/Voice:  865-694-6537
  • Live Chat Online (subject to agent availability)
  • Text:  66746, begin message with keyword pstech
    [Example: pstech How do I reset my password?]

  • At Blount County Campus:  865-981-5360, room BL174
  • At Division Street Campus:  865-971-5233, room DV208
  • At Hardin Valley Campus: 865-694-6537, room ER327
  • At Strawberry Plains Campus:  865-225-2309, room ST2654

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PSCC Helpdesk on Facebook  PSCC Helpdesk on TwitterPSCC Helpdesk Blog


Announcements

Reminder: Helpdesk and all Open Computer Labs will be closed Wednesday, November 21.

Pellissippi State Community College is closed for the Thanksgiving holiday from Thursday, November 22 through Sunday, November 27.


Computer and Data Usage Policies

All faculty, students and staff are responsible for abiding by the Computer Usage Guidelines. Please click  below for the official policies.

Policy 08:13:12 Access to Institutional Data (PDF)

Policy 08:13:05 Computer System Use (PDF)

Policy 08:04:03 Information Technology Support Center Open Computer Lab (PDF)

Report an Information Technology Security Incident (PDF form)

Copyright Infringement Information

About Helpdesk