About HelpDesk
HelpDesk Hours
Monday - Thursday: 7:30 a.m. - 9:00 p.m. (ET)
Friday: 7:30 a.m. - 6:00 p.m. (ET)
Saturday: 8:00 a.m. - 4:00 p.m. (ET)
Sunday: Closed
Holiday Hours:
Please see College Calendar for Holiday Closings
Contact Us
Email: helpdesk@pstcc.edu
Text Us: 66746 Keyword- pstech
Phone: 865-694-6537
Questions that can be directed to the HelpDesk:
- Questions pertaining to computer accounts on Pellissippi State servers for all students, faculty and staff.
- Questions pertaining to any of our computers on any of our four campuses regarding technical issues.
- Questions pertaining to connecting to our servers from home and other internet providers.
- Questions pertaining to these pages or their contents.
- Click Here for Quick Access to Our Documentation: Student Resources and Faculty\Staff Resources
Questions that can be directed to other departments:
- Questions pertaining to attaining a GED should be directed to the Learning Center.
- Questions pertaining to Academic Assessment Testing should be directed to Joan Newman.
- Questions pertaining to counseling or advising should be directed to the Student Assistance Center at 694-6556.
- If you are having problems with your home computer, please consult your documentation or contact a local computer store.
- For general information about Pellissippi State and for class information, see Pellissippi State's homepage
- For Admission information, see the Admissions homepage
| Brenda J. O'Neal (Computer Laboratory Technician) |  |
| Benny G. Hicks (Computer Laboratory Technician) |  |
| William G. Darby (Computer Laboratory Technician) | |
| Dylan Hall (Computer Technician Assistant) | |
| Nancy Rasnake (Manager) |
