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ERC
Open Lab User
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Campus Procedures

  • Go to the Faculty Staff Resources Web Page and print a copy of Users Acceptance Form.
  • Submit form with payment (if needed) at Cashier's Window (Cashier will indicate fee paid).
  • Return form with "fee paid" to the Helpdesk (ER319).
  • The Helpdesk will order necessary software.
  • As a general rule, software will be ordered on the 15th and 30th of each month. 
  • Upon arrival, the Helpdesk will notify faculty/staff members via email to pickup their software.
  • Helpdesk staff witnesses employee initials with number of CDs received.
  • Helpdesk staff will update database and forwards the original form to Human Resources and keeps a copy for IT files.

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