Complete this 3 -Step Process to Access your accounts
(You will need this information to complete process.)
Step 3: Wait 15 minutes then: Click here to create a New Password
(Enter your P Number using a capital P in the old password field.)
Still having problems accessing your account?
|Q. I received a “disabled” message.|
|A. This means you had 5 login attempts using an incorrect password. Wait 20 minutes and the security lock will release your account.|
|Q. I received a “password successfully changed” message, but I still can’t log in?|
|A. Delete your cache and cookies from your browser.|
|Q. I can access myPellissippi, but my password is not working for Email, online courses, wireless, or a campus computer or library databases?|
|A. The myPellissippi password never expires for we want you to always have access to your transcripts, however, all other systems require a 90 day password change. Complete the 3 steps above to reset your password, then use that new password for myPellissippi and all other systems.|
|Q. I am using my phone and I can't access myPellissippi and I'm getting a U portal error?|
|A. You cannot access myPellissippi when using a phone.|
|Note: Your password is used for all systems: myPellissippi, E-Mail, Online Courses, login to campus, computers and wireless access.|
The Computer HelpDesk cannot reset passwords on the phone since the caller's identification cannot be confirmed.