Complete this 3 -Step Process to Access your accounts
Step 1: Look up your Username and P Number
(You will need this information to complete process.)
Step 2: Reset your password back to your P Number
Step 3: Wait 15 minutes then: Click here to create a New Password
(Enter your P Number using a capital P in the old password field.)
Needing assistance? Watch this Video 
Still having problems accessing your account?
| Q. I received a “disabled” message. |
| A. This means you had 5 login attempts using an incorrect password. Wait 20 minutes and the security lock will release your account. |
| Q. I received a “password successfully changed” message, but I still can’t log in? |
| A. Delete your cache and cookies from your browser. |
| Q. I can access myPellissippi, but my password is not working for Email, online courses, wireless, or a campus computer or library databases? |
| A. The myPellissippi password never expires for we want you to always have access to your transcripts, however, all other systems require a 90 day password change. Complete the 3 steps above to reset your password, then use that new password for myPellissippi and all other systems. |
| Q. I am using my phone and I can't access myPellissippi and I'm getting a U portal error? |
| A. You cannot access myPellissippi when using a phone. |
| Note: Your password is used for all systems: myPellissippi, E-Mail, Online Courses, login to campus, computers and wireless access. |
The Computer HelpDesk cannot reset passwords on the phone since the caller's identification cannot be confirmed.
Still need assistance? Stop by any of our five Open Computer Labs with identification or check out our Computer HelpDesk website.
