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ERC
Open Lab User
Keyboard

Print Management


New software to manage printing costs has been installed on the network. To allow effective printing please make sure you understand the following points:

At the start of each semester, an account will be set up for each user allowing them to print 300 pages per semester.

The Printing Balance Window

After logging on to a workstation you will see a window showing your printing balance.

Papercut Launch

Figure 1 Printing balance window showing a 300 prints balance

If the balance window is not visible (or if you have closed or minimized it) click the icon in your system tray to show it again.

Papercut Icon Launch

Figure 2 Printing balance icon in the system tray

When you confirm a print job by pressing "Print" in the popup dialog the number of pages will be deducted from your printing balance.

 

Popup Confirmation Dialog

After sending a print job a popup dialog will appear and ask you to confirm the details. Click "Print" to confirm the job and agree to print. Otherwise, click "Cancel" if you no longer wish to print the job.

User Client Confirmation

Figure 3 Client Popup Confirmation Window

Note: Large documents might take a while to display the number of pages.

Resolving Problems

If the popup window does not appear or the icon is missing from your system tray, the print control system may not be active and printing will be denied. Please try restarting your system, or ask a lab assistant for help if problems continue.