Print Management
HelpDesk Hours
Monday - Thursday: 7:30 a.m. - 9:00 p.m. (ET)
Friday: 7:30 a.m. - 6:00 p.m. (ET)
Saturday: 8:00 a.m. - 4:00 p.m. (ET)
Sunday: Closed
Holiday Hours:
Please see College Calendar for Holiday Closings
Contact Us
Email: helpdesk@pstcc.edu
Text Us: 66746 Keyword- pstech
Phone: 865-694-6537
New software to manage printing costs has been installed on the network. To allow effective printing please make sure you understand the following points:
At the start of each semester, an account will be set up for each user allowing them to print 300 pages per semester.
The Printing Balance Window
After logging on to a workstation you will see a window showing your printing balance.
If the balance window is not visible (or if you have closed or minimized it) click the icon in your system tray to show it again.
When you confirm a print job by pressing "Print" in the popup dialog the number of pages will be deducted from your printing balance.
After sending a print job a popup dialog will appear and ask you to confirm the details. Click "Print" to confirm the job and agree to print. Otherwise, click "Cancel" if you no longer wish to print the job.
Note: Large documents might take a while to display the number of pages.
If the popup window does not appear or the icon is missing from your system tray, the print control system may not be active and printing will be denied. Please try restarting your system, or ask a lab assistant for help if problems continue.
