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Listserv

  Important Tips!
  • Always type the Listserv address into the To: field and do not use the autocomplete feature in Outlook.
  • If your attachments seemed to be stripped from a message you sent to a Listserv, try sending the message via Webmail (OWA)

 

  • On our past Exchange email server, messages set to multiple LISTSERV lists were delivered multiple times if a recipient was on more than one list.  This was helpful in allowing users to verify exactly to whom messages were sent.  With recent changes in upgrading to the new Exchange 2013, duplicate messages are not sent when a user appears on multiple lists.  Though this is smart technology to eliminate unnecessary emails it is not helpful when users need to verify to what audience a message was sent. 

     Therefore, we are asking that when sending to multiple LISTSERV lists, that you break them down into individual emails. For example instead of sending messages to FAC_STAFF-L@LISTSERV.PSTCC.EDU AND STUDENT-L@LISTSERV.PSTCC.EDU, create two separate email messages: one to STUDENT-L@LISTSERV.PSTCC.EDU AND one for FAC_STAFF-L@LISTSERV.PSTCC.EDU

  •  Many lists are monitored and your message sent to the list will have to be approved before being delivered to list recipients.

 LISTSERV Management Instructions

 



LISTSERV ETIQUETTE

 
LISTSERV is provided as a service by Pellissippi State to aide in communicating relevant information regarding college activities, concerns, and notices by college employees. This allows for large distribution lists to be created and maintained for College business and use only. Examples of use are course section distribution lists which are create each semester for faculty use, departmental and global College population use and applications.

The LISTSERV is not intended for the following purposes:
  • Promoting or advertising specific products or services
  • Not intended as a forum to express personal opinions
  • Not intended to advertise or promote any personal business
Pellissippi State reserves the right to remove you from the Listserv if you do not follow these guidelines.
   
Reminder

Reminders:

 
  • Please do not reply to the list with "me too" or "I am also interested" -- It is good Listserv etiquette to share responses with the entire list whenever possible, however, messages intended for an individual or small group of individuals should not be posted to the list (you can respond to a person of the Listserv directly without replying to the Listserv as a whole).  Please access the specific individual by looking up their address in the College's Global address book within the Exchange Server via Outlook or Webmail.
  • A "Reply All" action will send your response to all individuals on the distribution list. Only do this if that is your intention and your comments are necessary and/or appropriate for the entire list.
  • Messages intended for an individual or small group of individuals should not be posted to a Listserv list.
  • Messages cannot be recalled
  • Always be civil and respectful.
Mail

Tips & Guidelines for Listserv Messages:

 
  • Identify yourself and give contact information
  • Include a descriptive subject line
  • Keep your message brief or consider using a different media
   

Abiding by these guidelines will ensure that the Listserv is used as effectively as possible to answer questions and share information and ideas without creating excessive emails. 
   
The list's administrators reserve the right to delete subscribers who chronically ignore the guidelines set forth above.