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Skype for Business

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Microsoft Skype for Business is a collaboration tool for instant messaging (IM), voice or video calls, and online meetings. Skype for Business is available for most computers and/or mobile devices, on campus or anywhere you have Internet access. If your computer has MS Office 2013 here at PSCC, then Skype for Business is already installed.

You can find Skype for Business on your Windows desktop here:
Start menu -> All Programs -> Microsoft Office 2013

Table of Contents

Click on a topic below:*

* This tutorial is based on Windows 7 & MS Office 2013.

How-to Videos

Skype for Business for Windows:

Need help with Skype for Business? Contact the Helpdesk!

  • Email:
  • Phone:  (865) 694-6537

Getting Started:

Sign in to Skype for Business for the first time

1. At the Skype for Business sign in page, enter your PSCC user ID and then choose Sign in.
For example, if you use to sign in to Outlook, that's what you'll enter to sign in to Skype for Business:

 Skype Sign In

2. Enter your PSCC password.
3. At the next page, if you want to save your password for signing in next time, choose Yes.
4. At the Help Make Skype for Business Better box, choose whether to allow Microsoft to collect error logs and device configuration info.

Congratulations! Now you're ready to use Skype for instant messaging, audio & video calls, collaborative web meetings and more.

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Overview of Skype:

Skype for Business has three main windows:

This is the main window.
It's where your contacts are listed--so it functions as the hub of all of your Skype for Business activities.

Skype Main Window 

If you click the IM button IM Button , you'll get the conversation window.
Tip:   You can also just double-click a contact's picture to open the conversation window and start an IM.

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This is the conversation (IM) window.

IM Window 

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And this is the meeting window:

The left side panel has the participant list.

Meeting Window Left Side 

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The right side panel has the presentation or shared desktop/window.

Meeting Window Right Side 

This window is also used during audio or video calls.

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Setting your Online Status:

Your online status is also called your ‘presence’:

Setting Online Status 

These can be automatically set based on your activity on the computer or within Skype itself – for example, setting your status as “busy” while you are in a call or meeting. Skype can also set your status based on meetings you have scheduled in Outlook.

All of these settings can be found by clicking on the ‘Options’ Settings Button button on the main Skype window.

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Adding Contacts:

Adding Contacts 
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Creating groups for your contacts:

Creating Groups 

Selecting an action for a contact:

Once you select a contact, you have several ‘actions’ you can initiate with that person:

Selecting an Action for a Contact 

These actions are covered in more detail below.

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Instant Messaging (IM):

Instant Messaging Window 
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Sharing & Collaboration:

Share Desktop or Program 
Share a PowerPoint Presentation 
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Share OneNote and Whiteboard 
Give Control to Others 
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Scheduling Meetings with Outlook:

You can send invitations to a Skype meeting through Outlook that will include a link to the meeting web space.

Schedule Meetings with Outlook 

* If you do not see the “New Skype Meeting” button in your Outlook ribbon, click on the ‘File’ tab in and click on the ‘Slow and Disabled COM Add-ins’ button to see if Skype for Business is disabled.

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Participating in a Skype Meeting:

Participate in a Skype Meeting 

During a meeting:

Choose your view 
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Manage meeting participants 

How to end a meeting:

Stop Presentation

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