Computer Helpdesk
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Open Computer Labs

Virtual Desktop

Faculty and Staff Use Only:

What is Virtual Desktop?

  • Authenticates over secure connection using your PSCC Active Directory accountCitrix
  • Access to all allowed network drives—H drive, shared dept drives, etc.
  • Ability to run Internet Native Banner and selected other applications which are normally available only on campus
  • Software available: Microsoft Office Suite, web browsers

Items to Consider:

  • Does NOT provide access to your on-campus C drive or desktop
  • May or may not allow you to print documents to your local printer (incompatible with some printer setups)
  • Auto-logoff after 10 minutes of inactivity to provide access to other users (only 10 simultaneous desktop sessions available)
  • Works best using Internet Explorer, Firefox or Safari browser


Process for obtaining access to virtual desktop:

  1. Read Remote Access Policy 08:13:10
  2. Sign Compliance Document, obtain VP approval signature, forward to HelpDesk who will facilitate account setup.
  3. When access is granted, Helpdesk will email instructions explaining how to install Citrix receiver on your off campus computer and connect to

VPN Access Information: