ERC
Open Lab User
Keyboard

Virtual Desktop


Faculty and Staff Use Only:

What is Virtual Desktop?

  • Authenticates over secure connection using Active Directory accountCitrix
  • Supported browsers(Internet Explorer and Firefox) and Microsoft Office Suite
  • Access to all allowed network drives—H drive, shared dept drives, etc.

Items to Consider:

  • Does NOT provide access to the user's campus C drive or desktop
  • Blocks access to local (client) machine during virtual session, except for printing (may not be compatible with user’s printer)
  • No USB drives or other peripherals can be accessed while using Virtual Desktop (this includes USB wireless adapters)
  • Auto-logoff after 10 minutes of inactivity to provide access to other users (only 10 simultaneous desktop sessions available),

 

Process for obtaining access to virtual desktop:

  1. Read Virtual Desktop Policy 08:13:12
  2. Request access by obtaining VP approval, read policy/sign Compliance Document, forward to HelpDesk who facilitate adding user to group.
  3. Follow instructions to install Citrix receiver on user’s client (off campus) computer or connect directly at https://psconnect.pstcc.edu.

VPN Access Information: