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02:11:00

TITLE: Director of Institutional Effectiveness, Planning, and Research

REPORTING SUPERVISOR: President of the College

JOB OBJECTIVES:

The director will have overall responsibilities for coordinating and/or conducting major effectiveness, planning and research projects and activities as required for college-wide decision-making and resource allocation, for improvement of college programs and services and for compliance with established reporting and research procedures of the Tennessee Board of Regents (TBR), the Tennessee Higher Education Commission (THEC), Southern Association of Schools and Colleges (SACS) and other applicable state and federal agencies.

ESSENTIAL JOB FUNCTIONS:

30% Coordinate college-wide institutional effectiveness and planning activities for the College:

Work closely with SACS efforts to ensure leadership in institutional effectiveness and compliance in all areas. Direct the planning efforts of the College and work with the President and other staff members to ensure timeliness of progress, goal checks, etc.

30% Coordinate/conduct completion of major college reports:

First- Time Freshmen Enrollment Reports to TBR; First- Time Freshman Retention Reports to TBR; Cost Study Reports to TBR and THEC; Performance Funding Reports to TBR and THEC; Integrated Postsecondary Education Data System (IPEDS) Reports to TBR, THEC, and the U.S. Department of Education; and other reports as required. Assist in compilation and completion of appropriate sections of the annual Performance Funding Reports (annual and mid-year). Coordinate, assist with, or conduct various Performance Funding surveys, development of projections, and collection of data. Participate in reviews of Performance Funding standards and proposals, and assist in drafting related correspondence and reports.

30% Coordinate and assist as appropriate in various institutional data collection, reporting, and information-sharing functions:

Including completion of surveys, evaluation processes, and directory information requests; provision of data on institutional characteristics; and planning of systems for collecting, processing, and storing information. Assist staff of other departments to meet institutional research needs by advising on survey and study designs and by reviewing various institutional documents. Coordinate or assist, as appropriate, in designing and conducting studies and surveys related to improvement of programs and services, institutional accreditation, Performance Funding, and other related processes. Provide technical and analytical support to offices divisions, committees, faculty, staff, and administration in research-related activities.

10% Perform other standard departmental leadership functions:

Develop annual and long-range objectives; develop an annual proposed operating budget; administer the approved operating budget; participate in the performance appraisal process; participate in College Advancement planning and coordination; and assist and coordinate with other College Advancement staff in conducting ongoing work routines Perform these same functions with regard to the functions and development of other staff assigned to Institutional Research and Planning.

NON-ESSENTIAL FUNCTIONS:

Provide assistance in data collection and research activities that are of a useful but not essential nature. Perform other duties as assigned by the President, or the governing board staff. Serve on one or more college committees and to participate in administrative decision-making, as appropriate.

JOB STANDARDS:

A. Master's degree in a technical, business, education, or other related field from an accredited college or university.

B. Three years' of appropriate experience in institutional research or closely related function.

C. Knowledge and practical experience in the use of at least one major statistical software system (e.g.SAS, SPSS or equivalent) or at least one major fourth-generation reporting software system (e.g.. FOCUS).

D. Knowledge and practical experience in a user or technical role with one or more institutional database systems similar in functions to the administrative software systems of Pellissippi State Technical Community College.

E. Knowledge and practical experience in the use of personal computer office software (word processing, spreadsheet, e-mail).

CRITICAL SKILLS/EXPERTISE/EXPERIENCE:

A. Ability demonstrated through experience, to work with and communicate with the internal, external and diverse constituencies of a state-supported two-year college;

B. Knowledge and ability to develop, interpret, and present data;

C. Knowledge and ability to conduct educational research and to interpret research results for practical applicability within a state-supported two-year college;

D. Competency in written and verbal communication; ability to write reports or proposals; ability to write routing memos, email, and letters;

E. Fundamental knowledge of personal computer and/or computer workstation operations;

F. General knowledge of policies, procedures, and practices of state-governed higher education institutions;

G. Experience and characteristics evidencing positive attitude, self-initiative, openness to innovation and change, and flexibility and versatility to adjust to the research and planning demands of a dynamic collegiate work setting.

H. Ability to train employees, teach classes/workshops, make presentations, coordinate team efforts and conduct meetings and/or lead group or team discussions;

I. Ability to pursue continuing professional growth and development through maintenance of membership in appropriate research organizations; through participation in conferences, workshops, and meetings related to institutional research; and through other interactions with staff of other colleges and related institutions. Facilitate professional development activity for other departmental staff.

JOB LOCATION:

The primary job location is the Pellissippi Campus on the Pellissippi Parkway in Knoxville, Tennessee. Travel to multiple sites within the college's two-county service area and to other Tennessee Board of Regents and vendor sites will be required. Travel to sites of appropriate professional development activities  (e.g." workshops, conferences) will be expected.

EQUIPMENT:

Work activities will generally involve the use of personal computers and/or terminals and peripherals networked with the college's computing system (DEC V AX, Alpha, and other components), scanners, copiers, fax machines, and telephones. Monitor, review, test, and implement, as appropriate, new or updated technology and techniques for data management as related to institutional research.


Approved: President Allen G. Edwards, June 21, 2001