Computer Helpdesk
PSCC WebMail
Open Computer Labs

Network and Technical Services

Mission Statement

The mission of Network and Technical Services (NTS) is to provide quality computer, network, and telephone services in a reasonable time to PSCC campuses, to facilitate student success, lifelong learning, teaching, and the business processes. As new technologies and opportunities emerge, NTS will exercise leadership to advance technology services.

To accomplish this mission NTS will:

  • Provide the highest level of cost-effective technology support possible to students, faculty, and staff.
  • Stay current with industry developments.
  • Create resources to help promote the understanding and use of technology.
  • Provide technical training opportunities for staff.
  • Communicate changes and improvements in campus technology.
  • Continually seek ideas and suggestions for improving the delivery of technical services.
  • Propose and implement changes that will take advantage of the evolution of technology to provide a more productive environment.

There are four groups within NTS:

Information Technology Support - staffs the Computer Open Labs and Helpdesk

Network Support - provides voice, video, and data network services

Systems and Operations Support - provides support for the College's administrative and academic computer systems

Technical Support - supports computers in offices and labs

NTS Management:

Larry Bates, Director - Network and Technical Services
Randy D. Clark, Manager - Network Support
Jessica Davis, Technical Clerk
Randy G. Foust, Manager - Systems and Operations Support
Nancy Rasnake, Manager - Information Technology Support
Lois Williams, Manager - Technical Support
Tracy Smith, Systems & Database Analyst

The central point of contact for Network and Technical Services is the Information Technology Support Helpdesk