We are continually looking to improve our services and customer relations. It is important to us to learn how you evaluate your experience with the Pellissippi State office of Safety and Security. You are completing the following questionnaire under a condition of anonymity. If you would like to be contacted, please complete the 'Contact Information' section at the bottom of this page.
Initially how did you contact the Department of Safety and Security? Please Select One of the Following Telephone Walked in Approached an officer on campus Other (specify below)
If you called or walked in, was the communication officer helpful, courteous and attentive to your needs? Please Select One of the Following Yes No (please explain below) Not sure (please explain below)
If no or not sure, what could the communication officer have done differently?
How acceptable was the officer's response time to your request for service? Please Select One of the Following Very acceptable Acceptable Not acceptable
How responsive was the officer to your needs or concerns? Please Select One of the Following Very responsive Responsive Not responsive
How courteous was the officer in his/her interaction with you? Please Select One of the Following Very courteous Courteous Not courteous
In your opinion, if circumstances suggested a follow-up by the officer, was it made? Please Select One of the Following Yes No N/A
Please grade the overall service you received from the Pellissippi State office of Safety and Security: Please Select One of the Following Excellent Very good Average Fair Poor
Please feel free to make any additional comments or suggestions:
Contact Information (optional):
