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Technical Support Group

Mission Statement

The Technical Support Group (TSG) of the Network and Technical Services (NTS) organization provides computer hardware and software support for academic labs and offices, and administrative offices, in support of the College mission. The TSG is committed to providing courteous, efficient, responsive service to support the educational and institutional goals of the College. We place highest service commitment to those activities which support the educational experience of the students of the College and pledge consistent, expedient support for the administrative functions of the College. We work tirelessly with the Information Technology Service Center to provide seamless, customer focused, technically sound services to our customers. In addition we manage hardware replacement and inventory activities to provide accountability and maximum benefits for the hardware investment.