Technical Support Group Staff
The TSG consists of one manager, eleven full-time technicians and a fluctuating pool of contract workers who provide supplemental support. Over the last year, the TSG has averaged about 200 hours per week of contractor assistance in supporting 1900+ student machines and over 500 faculty/staff machines. Current full-time technician assignments are:
Lois Williams
Manager - Technical Support
Sherri Byrd
Blount County Campus
Tony Clark
Math, English, ITSC, ER327 Open Lab
Mike Looney
Communication Graphics Technology, Video Production Technology, Natural and Behavioral Sciences
Liam Powell
Office Systems Technology, Computer Systems Technology
Larry Morgan and JJ Patterson
Administrative Offices, selected classroom and Multi-media Station support
Beverly Scott
Division Street Campus
Charles Stinnett
Educational Resources Center, Learning and Testing Center, Business and Community Services
Alex Trowbridge
Transitional Studies
Mike Walters
Magnolia Avenue Campus
Bill Woody
Engineering
Our staff average almost 10 years of computing support experience, and hold various certifications to document their knowledge and experience.
The central point of contact for Network and Technical Services is the Technology Support Center HelpDesk.
