Technical Support Group Staff
The TSG consists of one manager and eleven full-time technicians. We support 2300+ student machines and over 500 faculty/staff machines. Current technician assignments are:
Manager - Technical Support
Blount County Campus
Administrative Professional Technology, Computer Information Technology, Mobile Device Management
General Contract Assignments
Communication Graphics Technology, Video Production Technology
William (Bill) Hutton
Division Street Campus
Educational Resources Center, Academic Support Center, Academic Testing Center, ITSC, Business and Community Services
Magnolia Avenue Campus
Engineering, Natural and Behavioral Sciences
Our staff average almost 15 years of computing support experience, and hold various certifications to document their knowledge and experience.
The central point of contact for Network and Technical Services is the Technology Support Center HelpDesk.