Computer Helpdesk
PSCC WebMail
Open Computer Labs

Technical Support Group Staff


The TSG consists of one manager and eleven full-time technicians. We support 2300+ student machines and over 500 faculty/staff machines. Current technician assignments are:

Lois Williams
Manager - Technical Support

Sherri Byrd
Blount County Campus

Anthony Cheatham
Administrative Professional Technology, Computer Information Technology, Mobile Device Management

Tony Clark
Math, English

Derrick Easter
General Contract Assignments

Mike Looney
Communication Graphics Technology, Video Production Technology

Chris Hopkins and JJ Patterson
Administrative Offices, selected classroom and Multi-media Station support

William (Bill) Hutton
Division Street Campus

Charles Montgomery
Educational Resources Center, Academic Support Center, Academic Testing Center, ITSC, Business and Community Services

Adrian Tindell
Strawberry Plains

Mike Walters
Magnolia Avenue Campus

Bill Woody
Engineering, Natural and Behavioral Sciences

Our staff average almost 15 years of computing support experience, and hold various certifications to document their knowledge and experience.

The central point of contact for Network and Technical Services is the Technology Support Center HelpDesk.