You Got This!

Welcome to Pelissippi State!

We’re glad you’re here! All five Pellissippi State campuses are open for fall 2021, but masks are required in academic and student services spaces where social distancing guidelines of 6 feet or more cannot be maintained. You can read more on our coronavirus webpage here. 

As many of us return to campus for the first time since March 2020, we encourage you to familiarize yourselves with some of the changes here at Pellissippi State. Many of our services are back to pre-pandemic normal! 

 

Changes still in place on our campuses 

Advising

The Advising office is meeting with students on an appointment basis. Students may schedule appointments using Navigate (App Store or Google Play, or login at www.pstcc.edu/navigate). Appointments are conducted in various formats: Microsoft Teams, Zoom, email, phone and in person. Please check the appointment information when scheduling for information on the format. Contact advising@pstcc.edu or call 865-694-6556 for questions or assistance scheduling your appointment. 

Bookstore 

All Bookstore locations are open with specific hours and reduced occupancy capacities. We encourage students to order their course materials online through our website, www.pstccshop.com.  Eligible students may charge to their financial aid accounts online until Aug. 28 and in the physical bookstores until Aug. 31. Students should use their student ID number (P#) as their financial aid account number. 

Cafeteria 

There is no longer a cafeteria on the Hardin Valley Campus, but the campus will have six parking spots available for food trucks this semester. 

Counseling Services 

Counselors will still be serving students virtually by phone, on Microsoft Teams and on Zoom this fall, although students also can make an appointment for an in-person session if requested. Students should send an email to counseling@pstcc.edu to make an appointment with a counselor or call 865-694-6480. Our weekly counselor-on-call will reply and schedule the student with the appropriate counselor. Students also can schedule a non-emergency appointment counselor by using the online appointment scheduling link  

Student Recreation Center (The Bubble) 

The Bubble on our Hardin Valley Campus is open 10 a.m.-4 p.m. Monday-Friday in a limited capacity. Contact sports are not available, but individual and dual sports are allowed. Exercise/fitness areas are open.   

Student services 

Admissions/Records, Financial Aid and Registration have all been rolled into one new office that can answer all your questions: the StartStrong Center. The StartStrong Center is located at the front of the Goins Administration Building as soon as you walk in from the Visitor parking lot, on our Hardin Valley Campus. Choose the option that works best for you and set up an appointment today!     


 

Back to pre-pandemic normal 

 

Libraries 

All Pellissippi State Libraries are back to normal for fall 2021! You can find locations, hours and other information here.    

Open computer labs 

Open computer labs are back to normal for fall 2021, no reservation necessary! There is an open computer lab available on each campus. You can find locations, hours and other information here.   

Student Engagement and Leadership (formerly Student Life) 

SEAL is excited to provide in-person activities this fall!  We will offer on-campus activities like Movie Under the Stars and Fall Fest, as well as off-campus events like tubing in the Smokies, roller skating and monthly hikes. We will also continue some online activities offered through various platforms such as Zoom and social media like our award-winning Meal with SEAL program. See our calendar at www.pstcc.edu/seal. 

Tutoring  

Pellissippi State’s Academic Support Center, which offers tutoring services on each campus, is back to normal for fall 2021! Learn more and see the tutoring schedules here.   

 

Who Do I Contact?

Visit our list of important college contacts to get connected to the appropriate offices and services.  

  

Academic Calendar

Keep up with important academic dates and deadlines throughout the semester. Here are a few others to keep in mind. 

Two columns showing the deadline and academic information.
Date Academic Information
August 23 Class begins
September 5 Deadline to drop a class without a grade of W
September 6 College closed for Labor Day
September 13 Release of financial aid refunds begins
Otcober 11-12 Fall break
October 20 Registration begins for spring 2022 classes
October 29 Deadline to drop/withdraw from full-term courses with a W grade
November 16 Graduation application deadline
November 24 Credit classes do not meet
November 25-28 College closed for Thanksgiving
Begins April 5 Registration begins for Summer & Fall 2021
December 4 Last day of classes
December 6-9 Exam period

 


Follow us on social media

Follow us on social media for news about important dates, exciting events, and features from our students. Send us a message if you ever need help! 

Instagram: @pellissippistate 

Twitter: @ps 

Facebook: @pellissippi 

Be #PellissippiStrong with our YouTube videos! 

 

Frequently Asked Questions

Whether you’re new to Pellissippi State this semester or have been here for a while, we know you will have questions in your first few weeks. There is a lot of information you need to know to be successful. That’s why we’ve put together an FAQ to answer some of the questions that students typically have.

Just choose from any of these topics. If your question isn’t answered, please call 865.694.6400 or email admissions@pstcc.edu or text 865.270.6400. You can also use the directory to find a specific person or department to ask.

MWF: Monday, Wednesday and Friday
NSO: New Student Orientation
P#: Student Identification Number
SEAL: Student Engagement And Leadership
SGA: Student Government Association
TnCIS: Tennessee Consortium for International Studies
TR: Tuesday and Thursday

Hardin Valley Campus Buildings/Offices
AL: Alexander Building
BA: Bagwell Center
CPAC: Clayton Performing Arts Center
ER/ERC: Educational Resources Center
GN: Goins Building
HC: Bill Haslam Center for Math and Science 
MC:
McWherter Building
PRTB: Portables
SAC: Student Assistance Center
SRC: Student Recreation Center

Campuses
BL: Blount County Campus
DV: Division Street Campus
HV: Hardin Valley Campus
MA: Magnolia Avenue Campus
ST: Strawberry Plains Campus

Some commonly heard technology terms are also available on the Information Services website.

Pellissippi State’s Academic Support Center, which offers tutoring services on each campus, is back to normal for fall 2021! Learn more and see the tutoring schedules here.    

Access and Diversity provides academic support services, advocacy and a supportive and welcoming environment for African American students as they transition into or continue their education at Pellissippi State. In addition, we provide academic coaching and cultural programming, encourage academic and student engagement, and provide connections to community and campus resources. We emphasize student belonging -- helping students find community at Pellissippi State and affirming this college as a place where students can achieve their goals. 

For more information, please visit our website at www.pstcc.edu/diversity. 

The Advising office is meeting with students on an appointment basis. Students may schedule appointments using Navigate (App Store or Google Play, or login at www.pstcc.edu/navigate). Appointments are conducted in various formats: Microsoft Teams, Zoom, email, phone and in person. Please check the appointment information when scheduling for information on the format. Contact advising@pstcc.edu or call 865-694-6556 for questions or assistance scheduling your appointment. 

Career Services provides career readiness and career development plans for all students. Career Services offer tools, resources, events and activities both in-person and virtual/online to broaden students’ training in workplace/work-based skills that will benefit students as they move forward in their education and career. 

Tools and resources available to all students include: 

  • Resume development  
  • Job search strategies  
  • Interviewing skills including mock interviews 
  • Job boards
  • Employer visits to the College
  • Career fairs 

Working closely with area business and industry, Career Services provides students in Pellissippi State’s associate of applied science (AAS) degree programs placement services that include co-op and referral services.  

Go to Class. New students often hear that in college, “you can go to class anytime you want.” NOT TRUE!

Read Your Class Syllabus. Know what is expected of you.

Find a Study Partner. Find at least one student in your class with whom you can study.

Establish a Study Routine. Spend two hours studying for every hour you spend in class. Take a 10-minute break after every hour of study.

Establish a Place to Study. Your place should have a desk, comfortable chair, good lighting and all the supplies you need. It should be as free of distractions as possible.

Become Part of College Life. Becoming part of the college community is just as important as going to class, writing papers and taking exams. This doesn’t mean you should join every group, but learn to be selective and then participate.

Make Use of Campus Resources. Identify campus resources that may be sources of help for you.

Watch Your Associations. Don’t sit with people who are not serious about school. If you want to be successful, hang around successful people. Remember: “You can’t soar with eagles if you hang around with turkeys.”

Communicate. There are no dumb questions! If you don’t know or don’t understand something, chances are several of your peers don’t either. Learning to ask questions is a real skill, and you need to develop it!

Want Good Grades?

Here are the top 10 things you can do.

  • Check your Pellissippi State email daily.
  • Go to class prepared every day.
  • Establish a routine for studying.
  • Stay on top of your homework by turning in all assignments on time.
  • Find a study buddy—a student with whom you can study and share notes.
  • Ask for help! Use campus resources.
  • Read your class syllabus. Know what is expected of you ahead of time.
  • Use a planner to record due dates.
  • Eat right, exercise and get enough sleep.
  • Sitting in the first three rows of the classroom may avoid distractions.

And remember classroom etiquette!

  • Turn off your cell phone.
  • Please do not carry on private conversations during lectures or general discussions.
  • Give your full attention to the instructor and any other student when either is speaking.
  • Mentally answer each question the instructor asks; wait until the instructor asks for the answer; give everyone a chance to speak or be heard. Please don’t dominate discussions.
  • Responsibly respect those who disagree with your position. An important part of college is for us to challenge each other’s thinking, but we must remain respectful while doing so.
  • Be on time. If you are late, find a seat without walking in front of the instructor.
  • Never ask an instructor, “Did I miss anything when I was absent last time?” If you were absent, assume you missed something and find out in a responsible fashion what you missed. Also, take care of handing in any late material either before or after class. Do not take up class time for time you have missed.
  • Do not eat or drink in class. Leave the classroom as neat as, or neater than, you found it.

How much homework will I have?  College is WAY different than high school and you will have many more responsibilities outside the classroom.  A good rule of thumb is to plan to READ, STUDY OR DO PROJECTS outside of class two hours for every hour of class time.  So, for example:  If you are enrolled for 12 credit hours – you should plan 24 hours of work outside the classroom.

What is the best way to take notes?  Your College Success course and Tutoring can help you with this.  Make sure you see your instructor for suggestions about how to best takes notes for his or her class.

Two columns listing how high school and college are structured.
In High School In College
  • Your time is usually structured by others.
  • Each day you proceed from one class directly to another.
  • Most of your classes are arranged for you.
  • Teachers carefully monitor class attendance.
  • Teachers remind you of incomplete work.
  • Teachers will offer to help you if they believe you need further assistance.
  • Teachers provide you with information you missed when you were absent.
  • Teachers often take time to remind you of assignments and due dates.
  • Mastery is usually indicated by your ability to reproduce what you were taught in the form in which it was presented to you or to solve the kinds of problems you were shown how to solve.
  • You are usually told in class what you need to learn from assigned readings.
  • You will graduate if you passed all required courses with a grade of D or higher.
  • “Effort counts.” Courses are usually structured to reward your “good faith effort.” Sometimes trying is all that matters.
  • You are responsible for managing your own time.
  • You often have unassigned hours between classes; class times vary throughout the day and evening.
  • You arrange your own schedule in consultation with your academic advisor.
  • Professors may not formally take roll, but they are still likely to know whether or not you attended.
  • Professors may not remind you of incomplete work.
  • Professors are usually open and helpful, but most expect you to initiate contact if you need assistance.
  • Professors expect you to get from classmates any notes from classes you missed.
  • Professors expect you to read, save and consult the course syllabus.
  • Mastery is indicated by your ability to apply what you have learned to new situations or to solve new kinds of problems.
  • It’s up to you to read and understand the assigned material; lectures and assignments proceed from the assumption that you’ve already done so.
  • You will graduate only if your GPA average in classes meets the College’s standard—typically a 2.0 or C.
  • “Results count.” Results depend upon your class attendance, grades and participation.

Counseling Services provides a variety of services related to mental health, career development and academic skill-building to Pellissippi State students for free. Services are confidential and help students learn new coping skills, set goals, solve problems, make decisions, and manage stress.  

Counselors will still be serving students virtually by phone, on Microsoft Teams and on Zoom this fall, although students also can make an appointment for an in-person session if requested. Students should send an email to counseling@pstcc.edu to make an appointment with a counselor or call 865-694-6480. Our weekly counselor-on-call will reply and schedule the student with the appropriate counselor. Students also can schedule a non-emergency appointment counselor by using the online appointment scheduling link  

Admissions/Records, Financial Aid and Registration have all been rolled into one new office that can answer all your questions: the StartStrong Center. The StartStrong Center is located at the front of the Goins Administration Building as soon as you walk in from the Visitor parking lot, on our Hardin Valley Campus. Choose the option that works best for you and set up an appointment today!     

Need to know about the technology skills and information you need to succeed at Pellissippi State? Use the  Be Tech Ready!  checklist to find out more. We have lots of resources to help you prepare to learn remotely with all of the technology options on campus. 

Open computer labs are back to normal for fall 2021, no reservation necessary! There is an open computer lab available on each campus. You can find locations, hours and other information here.   

All Pellissippi State Libraries are back to normal for fall 2021! 

Here are some of the services our Libraries provide: 
  • Textbooks on Reserve - Still waiting on your textbook? We might have a copy that you can borrow and use in the library.
  • Technology for Checkout - Laptops, iPads, hot spots, headphones, calculators, recording equipment, phone charging cables and more!
  • Available on Campus - We have books, films, anatomy models and more! 
  • Available Online - More than 160 databases with eBooks, journal articles, video tutorials, practice tests, and streaming films and audio.
  • Research assistance will be provided onsite and via the libraries’ chat, text and email services. For students who need more in-depth assistance remotely, Zoom appointments are available with librarians.   
  • Group study rooms are available at 75% capacity.

Our hours vary by campus. 

  • Hardin Valley Campus: 7:30 a.m.-9 p.m. Mondays-Thursdays, 7:30 a.m.-6 p.m. Fridays and 10 a.m.-4 p.m. Saturdays
  • Blount County Campus: 8 a.m.-4:30 p.m. Mondays-Fridays
  • Division Street Campus: 8 a.m.-7:30 p.m. Mondays-Thursdays and 8 a.m.-4 p.m. Fridays
  • Magnolia Avenue Campus: 8 a.m.-4:30 p.m. Mondays, Wednesdays and Thursdays, 8 a.m.-6:30 p.m. Tuesdays and 8 a.m.-4 p.m. Fridays
  • Strawberry Plains Campus: 8 a.m.-7:30 p.m. Mondays-Thursdays and 8 a.m.-4 p.m. Fridays

Visit the Libraries website for campus locations, contact information and resources!

Students do not require parking permits. Students can park in any lot designated with an “O” for “Open Space,” and parking is free.

Maps are available for each campus and list where all the buildings are located.

Navigate is a tool to help you stay informed and be successful at Pellissippi State. It will take you from orientation to graduation.

Accessible online or through a free mobile app, Navigate helps you access all of Pellissippi State’s resources, make appointments with various departments, and connect with other students. While there are many departments and resources available to help you on your educational journey, Navigate will help you stay on track and point you in the right direction. 

Download the Navigate Student app from the  App Store or  Google Play, or login at  www.pstcc.edu/navigate to get started. 

Need additional help? View our  Frequently Asked Questions page. 

 

You may request a Pellissippi State ID by email or have one made in person. Follow these steps. 

Student Care and Advocacy is here to support students who may be dealing with non-academic barriers to success.  Some of these barriers may include things such as transportation, housing, childcare or food access. Our goal is to connect students to internal and external resources to address these issues.   

Our department also provides support to students who have been in the foster care system, as well as students experiencing homelessness. We manage our Pellissippi Pantry and Hardin Valley Campus Garden and coordinate sustainability initiatives throughout the College.  

If you need help locating a resource to assist with any of these nonacademic issues,  contact us at sca@pstcc.edu. We are happy to help If you have an emergency need for information regarding community resources, please call 211 to access community resources in the East Tennessee region.  

Get involved through the  Student Engagement and Leadership office (formerly Student Life)! There are many ways to develop your leadership skills and put them in to practice while you are a student. Join one of our more than 55 student clubs or create your own. Attend Student Activities Board events. Become a student leader and join the Student Activities Board or Student Government Association. The SGA is a way for you to voice your opinion, make a change at Pellissippi State and help to enhance your student experience.   

Email  seal@pstcc.edu  for more information.   

The Bubble on our Hardin Valley Campus is open 10 a.m.-4 p.m. Monday-Friday in a limited capacity. Contact sports are not available, but individual and dual sports are allowed. Exercise/fitness areas are open.   

Police Officers and/or Security Officers are on duty 24/7, 365 days a year at the Hardin Valley Campus and Strawberry Plains Campus. Police and Security Officers are assigned to each site campus during school hours. For an emergency, call 865.694.6649. For all non-emergencies, call 865.694.6646.

  • PSCC Text Alerts: Provides emergency notifications for weather alerts, College closings and incident alerts. Students will be asked to provide their cell phone number during the registration process.
  • PSCC Text a Tip: See a crime? Text a Tip directly to Campus Police. All reports are confidential. Key in “pscctips” before your message and send it to “67283.”
  • Security Cameras: Located throughout all campus locations.
  • Escorts: Provided to and from class/car.
  • First Aid: Automatic external defibrillators and first aid kits are located throughout the campuses and checked regularly.
  • Vehicle Services: Jump-starts and help with vehicle lockouts are provided with completion of Damage Release Form and proof of ownership.
  • Lost and Found: Lost and Found is located in the Pellissippi State Police Office (Goins Building Room 101) at the Hardin Valley Campus and the front office of site campuses. Items can be picked up during regular business hours, Monday-Friday.
  • Creating a Safe Campus: Making Campus Safe is everyone’s responsibility. Report crimes or suspicious activity to Campus Police at 865-694-6646. Learn more about making the campus safe.
  • Don’t leave your items unattended: To ensure that your property stays safe make sure to keep your items close to you at all times. Don’t leave items unattended. If you are missing an item check in Lost and Found or contact Campus Police at 865-694-6646 if the item is lost or stolen.
  • Tobacco Policy: Pellissippi State is a Tobacco-free campus. Smoking, Vaping, E-cigarettes, and chewing tobacco are prohibited in non-designated areas. Read the PSCC Tobacco Policy (PDF).
  • Campus Police Services: Locked out of your car? Does your vehicle need a jump start? Contact Campus Police at 865-694-6646. View other services that are offered by Campus Police.

We encourage you to expand your world through TnCIS Study Abroad opportunities available to Pellissippi State students! Discover an exciting spring or summer program and apply for a generous Pellissippi State Study Abroad Scholarship to start your adventure. What are you waiting for? Contact us at 865.539.7279 or tncis@pstcc.edu. You can also visit us in Goins, Suite 204.   

All Bookstore locations are open with specific hours and reduced occupancy capacities. We encourage students to order their course materials online through our website, www.pstccshop.com.  Eligible students may charge to their financial aid accounts online until Aug. 28 and in the physical bookstores until Aug. 31. Students should use their student ID number (P#) as their financial aid account number. 

Thank you for your interest in the Office of Veterans Services at Pellissippi State.     
     
Our veteran community has now grown to nearly 300 students, along with numerous faculty and staff veterans. We pride ourselves on making sure our student veterans are supported, celebrated and encouraged to reach their goals. We currently offer the following supports for our student veterans to reach their educational goals:   

  • The Ben Atchley Veterans Success Lounge (Hardin Valley Campus/ERC Room 123), where you have access to computers and unlimited printing, a lounge area with TV/food/coffee to relax and connect with other veterans    
  • Veteran-dedicated advising, tutoring and counseling services    
  • Veteran textbook/laptop loan program  
  • The Pellissippi Patriots Club 
  • Veterans Support Committee 
  • Veterans Support Fund 
  • VA Work Study opportunities   
  • Prior learning assessment program (potential credits for military training)  
  • Student Veteran/Dependents Graduation Celebration held at the end of each semester 

We also have a dedicated VA Certifying Official, who is available to answer specific GI Bill benefit questions and help you best use those benefits as a student veteran at Pellissippi State. Her contact information is Sharon Roberts, phone 865.694.6472  or email seroberts3@pstcc.edu. 

Feel free to visit our Veterans Services website for more information about our office and programs offered. We have a specific frequently asked questions link that will help you navigate the enrollment process. We also have a dedicated advisor for our student veterans. She can be reached at kcfritts@pstcc.edu. For specific veteran benefit information, you can review the various VA benefit programs available to our veterans. Any other questions about Student Veteran support at Pellissippi State or the college in general, please email us at veterans@pstcc.edu. 

Again, thank you for choosing Pellissippi State Community College, where we strive to serve those who have served our great nation!