Due to the current conditions surrounding the COVID-19 pandemic and out of an abundance of caution, THEC/TSCA has made the decision to waive the July 1 community service requirement. A TN Promise student enrolling at an eligible institution for the fall 2020 term will not be required to complete and submit community service to maintain eligibility.
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Tennessee Promise is a last-dollar scholarship and mentoring program that covers community college tuition and fees for graduating high school seniors. Students who participate in the program are paired with mentors and must be enrolled in an associate degree program full-time (at least 12 credit hours). Tennessee Promise students also must complete and submit 8 hours of community service each semester and maintain a 2.0 GPA. If you fail to meet any of these requirements, you will lose the Tennessee Promise scholarship.
Just a note: When you file the FAFSA, you may be randomly selected by the Department of Education for verification. If this happens, the DOE requires Pellissippi State to verify the financial information you submitted. After you submit the FAFSA, if you’ve been selected for verification, Pellissippi State will notify you through your myPellissippi account. If you are selected for verification, submit any additional paperwork as soon as you can so that your financial aid is not delayed.
As part of the application process, you’ll need to provide proof of U.S. citizenship, your ACT or SAT scores, and a copy of your high school transcript. You may be required to provide other documentation as well. Check your myPellissippi account regularly for all requirements.
Within 48 hours of completing your application to Pellissippi State, you will receive an email with information about myPellissippi. myPellissippi is your personal online account with Pellissippi State, and it is where we will send all of your notices about applying for financial aid, paying fees, confirming attendance, registering for classes and even seeing your grades and requesting transcripts. You will receive all official college communications through your Pellissippi State email.
The first time you log in, you will need to change your password. Your first password is always a capital “P” followed by your student ID number and the “#” sign. This password will only work once. The first time you log in, change your password to something unique and memorable.
You may log into your Pellissippi State email once your account is set up. If have problems logging in, follow these steps to gain access to your email account. You can also set up your Pellissippi State email on your mobile device. If you have issues, call HelpDesk at 865-694-6537.
Be sure to select a Tennessee Promise session.
Once all of previous steps are completed — including registering for classes — all students must confirm their schedule and pay tuition and fees. After any financial aid awards you receive appear on the confirmation screen in myPellissippi, you must confirm your schedule and pay any remaining tuition and fees. If your financial aid covers the cost of tuition and fees, you still must confirm your schedule. Students who do not confirm their schedules run the risk of having their schedules deleted.
If you were selected for FAFSA verification and are not able to complete verification by the Schedule Confirmation and Fee Deadline, you will need to set up a payment arrangement with the Cashier or risk being dropped from class.
Tennessee Promise students are required to complete community service for each semester they attend college. If you do not complete and submit community service hours to tnachieves.org by the deadline, you will lose Tennessee Promise. Deadlines are specific for each semester:
Tennessee Promise students must maintain a full-time enrollment (at least 12 credit hours) and a 2.0 GPA. If you withdraw from class, or simply stop attending class, and drop below 12 credit hours, you will lose Tennessee Promise. Any other financial aid you may receive could also be affected.
Always talk to Financial Aid before you withdraw from or stop attending a class.
If your enrollment drops below full-time, or if you have an official or unofficial withdrawal date due to a documented personal hardship or medical reason, you may submit an appeal to keep Tennessee Promise to the Institutional Review Panel. A dependent or independent student whose appeal is based on financial reasons must provide all supporting documentation attributable to the student. A student cannot appeal for missing the GPA requirement. To appeal, students must submit an appeal form in myPellissippi and provide professional documentation that supports their appeal. If documentation is not provided, your appeal will be denied.
We are unable to accept documentation via e-mail. Instead, use the Secure Document Upload tool within myPellissippi.
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Hardin Valley Campus: 865.694.6400
Goins Administration Building, Room 101
Monday-Thursday, 8 a.m.-6 p.m.
Friday, 8 a.m.-4:30 p.m.
For site campus hours and availability, call 865.694.6400.