Pellissippi State Hardin Valley Campus
Exterior of Goins Building
Pellissippi State aerial view

Accounts Receivable

Contact Us

10915 Hardin Valley Rd
PO Box 22990
Knoxville, TN 37933-0990
Goins Bldg, Room 214
Office:  865.539.7030
Fax:  865.539.7339

Accounts Receivable General Information

Update for Fall 2020

The Accounts Receivable office is currently working remotely. If you need assistance in person, the Cashier’s Office is open to assist students on Mondays and Thursdays from 9:00 a.m. – 4:30 p.m. at the Hardin Valley campus – no appointment is necessary. At this time we are unable to accept cash payments. If you are planning to come to campus, be sure to check the Know Before You Go webpage at for important information. If you have any questions regarding payment, email us at

Any forms or documents, such as third party vouchers, may be sent to us via email at, through the Secure Document Upload tool available within myPellissippi, in the Online Services box, faxed to 865-539-7207 or placed in the drop box located on the Hardin Valley campus, Goins Building, first floor, next to the Cashier’s Office. The dropbox can be accessed during open campus hours only.

Accounts Receivable office staff are available to answer questions Monday-Friday 8:00 a.m. – 4:30 p.m. Please leave a message if we are on the line with another student. We will return your call or email as soon as possible.

During this time, we encourage you to make any payments online through your MyPellissippi portal using a credit card or electronic check, following the instructions found at


  • Pellissippi State Community College has a procedure for collecting receivables from all persons including students and employees.
  • Collection efforts begin no later than thirty days after the obligation has been incurred.
  • A minimum of three billings or letters of contact will be sent at thirty-day intervals once an account becomes delinquent.
  • Accounts are classified as defaulted when all collection efforts have failed to produce payment. These accounts may be submitted to an outside collection agency for further collection efforts.
  • A student must pay any past due debts and obligations incurred in prior academic terms before being permitted to register for future terms.
  • No grade reports, certificates of credit, diplomas or transcripts will be issued to any student with any unpaid or delinquent debt or obligation owed.
  • Employees may have outstanding balances paid with payroll deduction by signing an undefined authorization form.