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Advising is an integral part of your academic career. Effective academic advising cultivates learning and encourages inquiry. Academic Advising is an open dialogue about your academic plans and career goals. You should leave your advising appointment having learned more about how to successfully complete your academic journey.

Who is assigned an academic advisor?

  • All degree seeking students both full and part-time.

When should I meet with my assigned advisor?

  • Students should meet with an advisor on a regular basis throughout their academic career. We recommend two to three times a semester.

How do I schedule an appointment or can I see an advisor on a walk-in basis?

  • Students may schedule an appointment using Navigate (app or desktop; see instructions below)
  • Walk-In days are often available during the registration season. Check the advising website for days and times.
  • Appointments are offered in-person, on Teams and by phone. Check the appointment details when scheduling your meeting time.

Advising Services

  • July 17 and 31 – 8:30 a.m. to 3 p.m. Walk-In all campuses; all majors

We reserve the right to close the waitlist earlier than 3 p.m., if the wait times are longer than 2 hours. Please call 865.694.6556 to verify we are still accepting students after 1:30 p.m.

New and Re-admit Students follow these steps:

  • Once you have completed steps #1-#5 on the Enrollment Checklist, you are ready to schedule your advising appointment.
  • To schedule an in-person or virtual appointment, use Navigate Student (mobile app or desktop version) to schedule an appointment. You will select Advising and then your Career Community. For example, if you are planning to major in Psychology, you would select “Psychology/Social Work.”
  • Unsure about what career community your major of choice falls under? Check out our list of career communities and their majors.
  • Questions about how to use Navigate, check out our Navigate FAQ sheet.
  • Having trouble making an appointment contact us for assistance: or 865.694.6556.
  • New students will be assigned an advisor after the 14th day of classes once the semester begins. The name of the advisor will be displayed on your myPellissippi page on the right hand side in your student alert box and on your Navigate page under “My Team”.

Making an Advising Appointment

Via the Navigate Student mobile app

  1. Be sure to download the app from either the Apple App Store or Google Play.
  2. Search for Institution: Pellissippi State Community College.
  3. The login will be the same as your myPellissippi login.
  4. Tap on the Appointments” icon—top row, middle.
  5. Select “My Team” to see if you have an assigned advisor. If you do, tap their name to find their availability or check your Pellissippi email to see if you already have some communication from them. If you do not have an assigned advisor, select “Schedule an Appointment” in the blue bar at the bottom.
  6. For “Service,” scroll through all the options to see which option fits your Major/Career Community or your pathway.
  7. Select a date on which you would like to schedule an appointment. Remember you cannot schedule an appointment within 24 hours of signing up. Then tap “Available Time.”
  8. Select a meeting type (i.e. In-person, or Microsoft Teams) to meet with an advisor.
  9. Select the time on that date. Review the details of your appointment and then tap “Schedule” in the blue bar at the bottom

Via myPellissippi

  1. Log in to your myPellissippi. Once you have logged in, scroll down to the “Student Self-Service” box. Then click the icon labeled “Student Forms.” Under the “On-line Services” heading, click the option labeled “Navigate Student.” Click on the link that says the following: “Log in with your school account.” The login is the same as your myPellissippi login.
  2. Once you are in Navigate, click on “Appointments,” third item from the left. Click on “My Team” to see if you have an advisor. If you do, click their name to find their availability. If you do not have an assigned advisor, click “Schedule Appointment” in the blue box on the right.
  3. Click the arrow for “Service” and scroll through all options to match your Major/Career Community while at Pellissippi State and then “Pick a Date.” Remember you cannot schedule an appointment within 24 hours of your signing up.
  4. Click on “Find Available Time.” You can view the advisors that have availability and select a time with a specific advisor based on your Major/Career Community.
  5. Once you select a time that works best for you, review the details of your appointment, enter any comments you have, and then click “Schedule” at the bottom of the page.

*If you have trouble making an appointment, call us at 865.694.6556.

Students with disabilities can request aid or other services during the enrollment process through Disability Services. Disability Services also provides students with accommodations in the classroom and around campus.

Tennessee Promise students are required to complete community service for each semester they attend college. If you do not complete and submit community service hours to by the deadline, you will lose Tennessee Promise. Deadlines are specific for each semester:

  • Fall Semester — July 1
  • Spring Semester — December 1
  • Summer Semester (eligible for TN Promise funding for full-time students only) — April 1

Tennessee Promise students must maintain a full-time enrollment (at least 12 credit hours) and a 2.0 GPA. If you withdraw from class, or simply stop attending class, and drop below 12 credit hours, you will lose Tennessee Promise. Any other financial aid you may receive could also be affected.

Always talk to Financial Aid before you withdraw from or stop attending a class.

If your enrollment drops below full-time, or if you have an official or unofficial withdrawal date due to a documented personal hardship or medical reason, you may submit an appeal to keep Tennessee Promise to the Institutional Review Panel. A dependent or independent student whose appeal is based on financial reasons must provide all supporting documentation attributable to the student. A student cannot appeal for missing the GPA requirement. To appeal, students must submit an appeal form in myPellissippi and provide professional documentation that supports their appeal. If documentation is not provided, your appeal will be denied.

Advising Checklist for Dual Enrollment

If you’re a current high school student interested in taking classes at Pellissippi State to earn college credit while also satisfying high school credit requirements, you’re a Dual Enrollment student. Students can enroll in college-level courses that are taught at their high school or attend classes at one of our campuses.

Dual Enrollment students are not required to see an academic advisor in order to register.

If you do not see “Ready to Register,” you have outstanding Admissions requirements. You can review any outstanding Admissions requirements via the “Your Enrollment Checklist” link in myPellissippi. Remember, all students must complete their steps for Admission before they can register for classes.

If you do see “Ready to Register,” proceed as directed:

  • If you’re taking a class on a Pellissippi State campus — you’ll need to register for classes yourself. To make sure you are eligible to register, log in to myPellissippi and check for the “Ready to Register” alert.
  • If you’re taking a class at your high school — we will register you for your classes within two weeks of the semester beginning. If you have questions about the college classes you plan to take at your high school campus, ask your high school counselor.

Once all of previous steps are completed — including registering for classes — the college will credit Dual Enrollment students’ accounts after registration. Dual Enrollment students must pay any remaining balance not covered by the grant by the Schedule Confirmation and Fee Deadline. Students may set up a payment arrangement with the Cashier if needed. If you do not pay fees or set up a payment arrangement by the Schedule Confirmation and Fee Deadline, your schedule will be dropped.

Advising Checklist for International Students

Non-via students: please follow the Advising checklist above. 

International students with F-1 visas have unique advising requirements.

If you are an international student, contact for all advising information.

Advising Checklist for Visiting, Certificate & Non-Degree Students

If you are a student who wishes to take classes at Pellissippi State — but who does not wish to earn a degree from us or from another institution — you are a non-degree student. You may be auditing classes, or simply taking credit classes for personal enrichment.

Non-degree, certificate, and visiting students do not have advising requirements.

Register for classes in myPellissippi. Then remember to confirm your schedule and pay any fees before the appropriate deadline each semester.

Everyone must confirm their attendance. Even if you receive financial aid that covers tuition and fees you must confirm your schedule, or it will be deleted.

Contact Us

Hardin Valley
Goins Administration building, room 123

Blount County

Magnolia Avenue

Strawberry Plains